Ecommerce Compliance Specialist

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon,  ,  , eBay, Tmall, Tik Tok Shop, JD, and Mercado Libre.

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Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We need an Ecommerce Compliance Specialist to audit listings on platforms like Amazon, Walmart, and Tik Tok Shop, resolve compliance violations, and mitigate revenue loss. This role involves maintaining communication with the brand management team, researching regulatory requirements, and implementing proactive measures to ensure all e-commerce accounts remain healthy and compliant. This is a full‑time role and will work a hybrid schedule based in Lehi, Utah.

• Manage product listings through reviews of new content
• Product catalog auditing to ensure compliance with ecommerce platform policies
• Monitor and update banned keywords and products from ecommerce marketplaces
• Monitor notices from ecommerce platform compliance departments
• Determine best ways to respond to seller account issues
• Proactively troubleshoot potential issues
• Communicate issues with the seller team

• 1-2 years’ experience with the  marketplace platform or 1-2 years’ experience working in the regulatory compliance field
• Experience with Amazon Account Health - specifically writing plans of action and responding to performance notifications
• Experience working with government regulations or regulatory bodies (FDA, EPA, CPSC, Health Canada, etc.)
• Bachelor’s degree
• Ability to organize and manage multiple tasks simultaneously
• Precise attention to detail
• Excellent verbal and written communication skills
• Strong judgment and commitment to ethics
• An eagerness to learn

• Basic familiarity with  , and other ecommerce marketplaces (eBay, Shopify, Etsy, etc.)
• Experience with MAP/MSRP compliance enforcement
• Experience performing root cause analysis and implementing corrective and preventive actions (CAPA)
• Strong writing and editing skills
• Previous experience working in a high-stakes business environment

• You follow through with all assignments in a timely manner
• You understand complex issues and can break them down into a simplified list of relevant points
• You correctly apply internal processes, marketplace policies, and regulatory requirements to resolve violations
• You take initiative to proactively share new solutions and process improvements with the team
• You communicate clearly and professionally with collaborative teams, marketplace contacts, and brand partners

This role offers a path for professional growth, starting as an Ecommerce Compliance Specialist and progressing to a Senior Ecommerce Compliance Specialist. As you develop your skills and expertise, there will also be opportunities for future leadership roles within the organization, allowing you to take on greater responsibilities and influence within the team.

In the first 30 days, you will complete training and onboarding, handle simple tasks with support, and start…