Integrations Specialist

Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents. Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional service and innovation, earning recognition as one of America’s fastest-growing private companies. Driven by a forward-thinking team, we’re shaping the future of resident engagement.

Our continued growth and commitment to innovation make this an exciting time to be part of our team!

LOCATION: Lehi, UT

As an Integrations Specialist at Opiniion, you will play a pivotal role in designing, implementing, and supporting integrations with external systems to enhance the functionality and efficiency of our software solutions. The ideal candidate will have a minimum of 1-2 years of experience, be initiative driven, have a strong technical troubleshooting background, a strong desire to utilize and implement AI tooling and the ability to understand and adapt to a wide variety of Integration configurations.

• Integration Design and Implementation:
  • Collaborate with clients, vendors, and internal teams to understand integration requirements.
  • Design and implement effective and scalable no-code/low-code integrations between Opiniion's software and external systems.
• Data Mapping and Transformation:
  • Analyze data structures from different systems and create mapping and transformation processes for successful integration.
  • Optimize data flow and mapping to enhance system interoperability.
• Testing and Quality Assurance:
  • Conduct thorough testing to identify and resolve integration issues proactively.
  • Conduct thorough quality assurance testing to ensure the reliability and accuracy of integrated solutions.
• Documentation:
  • Create comprehensive documentation for integration processes, configurations, and troubleshooting guides.
  • Train internal teams and clients on using and troubleshooting integrations.
• Collaboration with Project Management:
  • Identify and document bugs and feature requests surfaced through client support tickets, ensuring accurate technical details and reproducible steps are captured.
  • Provide integration-specific context and supporting documentation to assist Project Management and Product teams in evaluating reported issues or feature requests.
• Client Support:
  • Provide support to clients during the integration process, addressing inquiries and ensuring successful implementation.
  • Collaborate with customer support teams to resolve integration-related issues promptly.
• Initiative and Example:
  • Take the initiative to identify opportunities for enhancing existing integrations and developing new integrations.
  • Set an example for the team by demonstrating a proactive and solution-oriented approach.
• Maintain Professional Behavior:
  • Demonstrate professionalism both in the office environment and when interacting with clients. Uphold high standards of conduct, communication, and ethics in all professional interactions to uphold Opiniion's reputation and foster positive relationships with clients.

• Minimum of 1-2 years of experience in an Integrations Specialist role or a similar capacity.
• Basic understanding of API technologies (SOAP, REST, etc.) and integration principles.
• Experience with data mapping, transformation, and troubleshooting.
• Excellent problem-solving and communication skills. Initiative-driven.
• A strong desire to create and utilize AI tooling daily.

If you are a motivated Integrations Specialist with a passion for creating seamless connections between systems, we’d love to hear from you!

At Opiniion, we take our work seriously, but we don’t take ourselves too seriously! Our culture has been affectionately coined "Funfessional"—a perfect blend of professionalism and fun. We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work. We believe in collaboration, innovation, and building a team that truly cares—about our…