Integrations Specialist

LOCATION: Lehi, UT POSITION OVERVIEW:

As an Integrations Specialist at Opiniion, you will play a pivotal role in designing, implementing, and supporting integrations with external systems to enhance the functionality and efficiency of our software solutions.

The ideal candidate will have a minimum of 1-2 years of experience, is initiative driven, has a strong technical troubleshooting background, a strong desire to utilize and implement AI tooling and the ability to understand and adapt to a wide variety of Integration configurations.

• Integration Design and Implementation:
  • Collaborate with clients, vendors, and internal teams to understand integration requirements.
  • Design and implement effective and scalable no-code/low-code integrations between Opiniion's software and external systems.
• Data Mapping and Transformation:
  • Analyze data structures from different systems and create mapping and transformation processes for successful integration.
  • Optimize data flow and mapping to enhance system interoperability.
• Testing and Quality Assurance:
  • Conduct thorough testing to identify and resolve integration issues proactively.
  • Conduct thorough quality assurance testing to ensure the reliability and accuracy of integrated solutions.
• Documentation:
  • Create comprehensive documentation for integration processes, configurations, and troubleshooting guides.
  • Train internal teams and clients on using and troubleshooting integrations.
• Collaboration with Project Management:
  • Identify and document bugs and feature requests surfaced through client support tickets, ensuring accurate technical details and reproducible steps are captured.
  • Provide integration-specific context and supporting documentation to assist Project Management and Product teams in evaluating reported issues or feature requests.
• Client Support:
  • Provide support to clients during the integration process, addressing inquiries and ensuring successful implementation.
  • Collaborate with customer support teams to resolve integration-related issues promptly.
• Initiative and Example:
  • Take the initiative to identify opportunities for enhancing existing integrations and developing new integrations.
  • Set an example for the team by demonstrating a proactive and solution-oriented approach.
• Maintain Professional Behavior:
  • Demonstrate professionalism both in the office environment and when interacting with clients. Uphold high standards of conduct, communication, and ethics in all professional interactions to uphold Opiniion's reputation and foster positive relationships with clients.

• Minimum of 1-2 years of experience in an Integrations Specialist role or a similar capacity.
• Basic understanding of API technologies (SOAP, REST, etc.) and integration principles.
• Experience with data mapping, transformation, and troubleshooting.
• Excellent problem-solving and communication skills. Initiative-driven.
• A strong desire to create and utilize AI tooling daily.

If you are a motivated Integrations Specialist with a passion for creating seamless connections between systems, we’d love to hear from you!

At Opiniion, we take our work seriously, but we don’t take ourselves too seriously! Our culture has been affectionately coined "Funfessional"—a perfect blend of professionalism and fun. We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work. We believe in collaboration, innovation, and building a team that truly cares—about our clients, their residents, and each other.

• Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. Opiniion covers 40-90% of the premium cost for employees and all dependents.
• 401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%.
• Pre-tax Health Spending Accounts (HSA).
• Paid Parental Leave for all new parents (including adoption or foster care).
• Unlimited Time Off policies.
• 10 Paid Holidays annually.
• Monthly Gym Reimbursement benefit.

* Note that the above benefits are available only to full-time employees of Opiniion*

OPINIION IS AN EQUAL OPPORTUNITY EMPLOYER that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

The pay range for this role is: 16 - 18 USD per hour (Lehi Headquarters)