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Director, Technical Program Management

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: MX
Full Time position
Listed on 2026-01-25
Job specializations:
  • IT/Tech
    IT Project Manager
  • Management
    IT Project Manager
Job Description & How to Apply Below

Overview

Life at MX
We are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you. Come build with us and be part of an award-winning company that’s helping create meaningful and lasting change in the financial industry.

Role

Summary

MX is searching for a highly effective and rigorous Director of Technical Program Management to lead the execution and continuously evolve the operating system that drives product engineering velocity across three product lines and multiple technical domains. This leader will operationalize how work flows from strategy → planning → execution → release, ensuring the organization delivers predictably, transparently, and with high quality.

This is a high-visibility role requiring a mix of strategic contribution, delivery operations leadership, operational rigor, and cross-functional influence. You will partner closely with Engineering, Product, Security, SRE, and India-based leadership to uplift delivery performance and establish unified portfolio rhythms across the company.

What You’ll Own
  • Lead the Execution and Evolution of MX’s Engineering Delivery Operating Model

    • Architect and continuously evolve the end-to-end delivery framework that converts company strategy into predictable product releases across all product lines.

    • Drive the consistent application of planning, dependency management, and release governance across product lines.

    • Lead the annual and multi-year technical capacity planning process, ensuring engineering investments are directly mapped to the company’s highest-leverage business objectives.

    • Drive consistent application of dependency management, risk mitigation, and release governance across Product, Platform, and Security domains.

  • Increase Engineering Velocity and Flow

    • Deploy and mature sophisticated engineering intelligence platforms (e.g., Jellyfish) to provide high-fidelity visibility into investment distribution and velocity

    • Partner with Engineering leadership to identify and eliminate structural waste, shortening cycle times and improving predictability across the global organization.

    • Establish the standards for Jira architecture and delivery tooling to ensure data integrity and seamless cross-geography collaboration.

  • Lead the TPM Organization (US-based Functional Leadership)

    • Build a world class TPM function including defining global competency model, career frameworks for TPM organization.

    • Establish a standard of excellence that enables the team to operate as a high leverage consulting arm for the CTO

    • Foster a culture of technical depth and influence, ensuring TPMs proactively manage trade-offs and surface risks before they impact the business.

  • Drive Cross-Functional Alignment with Product & Engineering

    • Partner with Product leadership to synchronize roadmaps across all product lines, ensuring clear sequencing and executive-level clarity on commitments.

    • Simplify complex technical delivery status into actionable insights for the technology leadership team, accelerating decision-making through reliable data.

  • Portfolio Reporting & Metrics Execution

    • Lead the execution of portfolio forecasting, KPI dashboards, and executive-ready health reporting.

    • Translate complex delivery status into simple, actionable insights.

    • Ensure data accuracy through operating discipline and tooling maturity.

  • Global Delivery Collaboration

    • Partner with the TPM Leader in India to ensure delivery consistency and alignment.

    • Maintain a unified global delivery model while enabling local execution autonomy.

    • Provide tooling, standards, and governance that apply across geographies.

  • What Success Looks Like (12–18 Months)
    • The organization operates on a unified, high-performance delivery framework that seamlessly translates company strategy into predictable, high-quality releases across all product lines.

    • Engineering investments are demonstrably aligned with the company’s highest-leverage business objectives through a rigorous, multi-year capacity planning process.

    • Th…

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