Business Excellence Program Manager

Job Title

Business Excellence Program Manager

Contract (12 Months)

Full Time – Monday-Friday. Overtime is not expected but could be possible based upon business needs and will occur only when requested and approved by manager.

$40.00/hr - $48.00/hr

This is a W2 opportunity. The client is seeking candidates who can work without sponsorship. C2C and H-1B candidates, please do not apply.

• Program Strategy & Execution:
  Steer program strategy and amplify impact across all domains, ensuring measurable outcomes align with business intent.
• Training & Operations (Lean Six Sigma):
  Own the Lean Six Sigma and process enablement training operations, including calendar management, logistics coordination (virtual/onsite), enrollment tracking, and certification records.
• Gen AI Adoption & Enablement:
  Support the Gen AI citizen community by managing use case intake, leading proof‑of‑value pilots, and scaling rollout. Build simple, safe enterprise Gen AI workflows and curate/govern prompt libraries and guardrails in partnership with IT.
• Metrics & Reporting:
  Define and track a balanced set of program KPIs (comm reach, training completion, Gen AI ROI, adoption) and create executive‑ready dashboards and reporting cadences.

• 3+ years in program management, operations, communications, or process improvement in a cross‑functional environment.
• Proven experience executing internal communications and running training operations at scale.
• Demonstrated ability to lead or partner on structured change management programs (Prosci/ADKAR preferred).
• Familiarity with Continuous Improvement (CI) methods;
  Lean Six Sigma Green Belt is preferred.
• Strong bias for action, a collaborative and audience‑first mindset, and curiosity for applying Gen AI to practical workflows.
• Exceptional written/verbal communication skills and a strong executive presence.
• Preferred:
  Familiarity with Google Workspace, including Gemini & Google Vids, Tableau, Slack, Zoom, & Lucid.

Mid‑Senior level

Project Management and Information Technology