Affiliate Ops and Systems Manager

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Pattern supports global brands across 60+ marketplaces including Amazon, , , eBay, Tmall, Tik Tok Shop, JD, and Mercado Libre.

To learn more, visit  or email

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces.

We’re looking for a systems-savvy, process-driven leader to join our Tik Tok Shop team. This is not your average affiliate manager role — you’ll be the architect behind how we scale creator recruitment, build outreach flows, grow Discord communities, manage tracking and payout systems, and oversee operational efficiency across our growing affiliate program. You’ll work cross-functionally with marketing, analytics, content, and overseas support teams to drive high-volume, high-velocity creator campaigns.

If you’re part spreadsheet, part strategist, part Discord mod — and obsessed with operational excellence — we want to talk to you.

• Own and build the systems, processes, and outreach sequences that power our Tik Tok Shop affiliate engine.
• Lead the development and optimization of our outreach pipeline — including CRM workflows, outreach templates, and Euka Bot automation.
• Manage our affiliate KPIs, dashboards, and reporting systems to ensure visibility and performance tracking across all campaigns.

• Build and scale our Discord community as a central hub for affiliate engagement, perks, product drops, education, and retention.
• Create SOPs and engagement calendars for content, announcements, support, and creator rewards.

• Work with finance, analytics, and Tik Tok Shop Seller Center to implement scalable payout models and track ROI by creator and cohort.
• Monitor affiliate performance metrics (CTR, AOV, ROI, conversion rate) and optimize recruitment accordingly.

• Manage an overseas team dedicated to recruitment, reporting, and outreach support — ensuring output is high-quality and aligned to targets.
• Collaborate with campaign managers, content strategists, and analytics to surface insights and improve affiliate pipeline quality.
• Own creator ops from onboarding to activation to retention — ensuring every creator touchpoint is smooth, measured, and scalable.

• 3–5+ years experience in influencer marketing, affiliate program management, or creator operations — preferably in eCommerce or performance-driven environments.
• Proven ability to build systems for outreach, tracking, and community management at scale.
• Deep familiarity with Tik Tok Shop, Seller Center, and the Tik Tok Creator Marketplace.
• Hands-on experience with Discord (either professionally or personally) and a knack for fostering digital communities.
• Comfortable working with automation tools (e.g., CRM systems, bots, Airtable, Euka Bot).
• Analytical mindset — you know how to interpret data and apply it to system-level improvements.
• Exceptional project management and cross-functional collaboration skills.
• Experience working with global support teams and directing offshore workflows.

• 30 Days Get ramped on current outreach tools, Discord structure, and affiliate systems.
• Audit existing processes and make recommendations for immediate…