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Implementation Specialist

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: Tandem Inc.
Full Time position
Listed on 2026-01-30
Job specializations:
  • Healthcare
Job Description & How to Apply Below

Enzo Health is a healthcare technology company transforming home health operations through purpose-built artificial intelligence. We deliver a secure, HIPAA-compliant AI platform that unifies intake, clinical documentation, coding, and quality assurance—enabling agencies to reclaim time and revenue while elevating patient care.

Enzo addresses the critical challenges facing home health agencies today: rising operational costs, clinician burnout, shrinking reimbursement margins, and increasing compliance demands. Our integrated AI solution automates documentation workflows from referral to final QA, allowing clinical staff to focus on delivering exceptional patient care.

Our Solutions
  • Enzo Intake: Delivers intake decisions in seconds, automatically extracting key data from referrals to increase admissions and reduce processing delays.
  • Enzo Scribe: Auto-generates OASIS documentation, clinical narratives, and care plans, reducing documentation time by up to 75%.
  • Enzo QA: Ensures documentation meets the highest clinical standards with approximately 95% coding accuracy, reducing compliance risk while increasing reimbursement by an average of $185 per episode.
Our Impact

Trusted by top-performing home health agencies nationwide, Enzo delivers measurable results: documentation time under 25 minutes per visit, referral intake under 5 minutes, and 30-50% savings per episode of care. These efficiencies effectively double staff capacity while maintaining exceptional quality and compliance.

As reimbursement pressures intensify, Enzo Health empowers agencies to navigate cost-cutting measures without compromising care quality, positioning AI as the essential strategy for sustainable growth in home health.

About the role

This is our first implementation hire. You'll run customer implementations end-to-end and build the processes that future hires will use. Home health nurses spend hours on documentation instead of with patients—our AI automates intake and works as an ambient scribe. Your job is to make sure customers actually get it working.

What you'll do
  • Run implementations from kickoff to go-live
  • Set up our platform to fit each customer's workflows
  • Train clinical staff and troubleshoot issues
  • Create processes and documentation from scratch
  • Tell product and engineering what customers need
Qualifications
  • 1-2 years of work experience
  • You learn new software quickly
  • You notice when something's inefficient and fix it
  • You can explain technical things to people who aren't technical
  • You follow up on details
  • You figure things out without being told what to do

Nice to have: healthcare or home health background, experience with EHR/EMR systems, customer-facing or implementation work.

Why This Role Matters

Documentation burden is the top reason nurses quit. Every implementation you run means another agency's clinicians spend less time on paperwork and more time with patients.

What We Offer
  • Competitive compensation and early equity in a well-funded company
  • Small team—you'll work directly with founders and customers
  • Founded by people from Athelas, Podium, and similar companies
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