Customer Service Specialist

Senior Recruiter at Russell Tobin subsidiary company of Pride Global

Job Title: Member Advocate (Customer Service Representative)

Duration: 3 months with possibility of FTE

Hybrid: 2 days office (Monday-Tuesday)

Pay Rate: $19/hr-19/35hr.

Hours: 30 hours shift per week (09:00 am - 03:00 pm MST)

We are looking someone who have Customer Service experience in Lehi, UT. You will be joining us for the most critical time of the year. January 1st is the "Super Bowl" of healthcare, as new health plans launch, and our members are actively engaging with their benefits. Your primary responsibility will be to ensure a seamless and exceptional experience for them during this peak period.

• Get an introduction into health insurance, benefits, and network plans to support tier 1 member questions and support
• Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
• Support and cultivate office culture that aligns with their values and incorporates the outstanding aspects of the team.

• 1.5 weeks to prepare you for success.
• Hours will be 09-3 and you cannot miss 1 day or 1 minute

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Entry level

Part-time

Customer Service and Management

Hospitals and Health Care, Insurance, and Banking

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