Creator Success Manager

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, , , eBay, Tmall, Tik Tok Shop, JD, and Mercado Libre.

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Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

• Manage relationships with top creators to ensure strong performance, satisfaction, and retention.
• Own a book of business and drive GMV goals through consistent communication, performance tracking, and growth strategies.
• Matchmake creators with brand campaigns to meet content volume, quality, and conversion objectives.
• Coach creators on performance, content optimization, and Tik Tok Shop best practices to maximize engagement and earnings.
• Develop and maintain a pipeline of emerging and high-potential creators to join the retainer creator program.
• Evaluate performance analytics to determine renewals, upsells, or exits based on creator ROI.
• Collaborate cross-functionally with brand managers, campaign strategists, and analytics teams to improve creator impact and output.
• Drive creator engagement through events, community initiatives, and performance challenges.

• 2–4 years experience in creator partnerships, influencer marketing, affiliate management, or social commerce.
• Proven track record managing creator or talent relationships in a results‑driven environment.
• Strong understanding of Tik Tok, social commerce trends, and creator monetization models.
• Analytical mindset — comfortable interpreting data and turning insights into action.
• Excellent communication, negotiation, and relationship management skills.
• Highly organized and motivated by performance metrics and creator success.

• Great relationship management skills to drive creator retention
• Cross‑functional superstar! Collaborative to the max!
• Proven ability to manage multiple projects in a fast‑paced environment. Tik Tok is the wild wild west!!

• At Pattern, we are committed to employee development and recognize high performance. In this role, you will have opportunities to take on increasing responsibility, work on high‑impact projects, and learn from leading professionals in the industry. Advancement may include progression to senior management roles, specialized paid media positions, or cross‑functional opportunities within Pattern. You will have access to professional development resources, mentorship, and regular feedback from your manager and team members to help guide your career path within the company.

• 30 Day:
  Immerse yourself in Pattern’s proprietary data and AI tools while building foundational relationships with your internal team and creator portfolio.
• 60 Day:
  Transition into a 'Team of Doers' by executing data‑driven content coaching and matchmaking strategies that directly increase GMV for your assigned creators.
• 90 Day:
  Scale your impact by optimizing creator ROI, launching community growth initiatives, and delivering insights that solidify Pattern’s dominance on Tik Tok Shop.

• You will work with the Tik Tok…