Revenue Enablement Lead

iDrive Logistics is a fast-growing logistics solutions provider dedicated to helping clients optimize shipping operations and reduce logistics costs. We enable businesses to scale with tailored freight strategies, transparency, and industry expertise.

As we grow, our ability to efficiently activate new customers and convert closed deals into live shipping accounts is critical to revenue realization and operational excellence.

The Revenue Enablement Lead is a high-accountability execution leader responsible for transforming closed-won opportunities into fully operational, revenue-producing customers.

This role operates primarily internally — supporting Account Executives and internal stakeholders — rather than owning the external customer relationship. The AE maintains primary client communication. This role ensures operational execution happens flawlessly behind the scenes.

You will own the post-sale activation process end-to-end, removing internal and carrier roadblocks, coordinating system integrations, and ensuring each customer reaches successful first shipment as efficiently as possible.

This role requires operational rigor, technical fluency, and a deep understanding of logistics workflows, carrier relationships, and WMS/ERP integrations.

• Lead structured transition from Sales to Operations and Customer Success
• Validate contract details, pricing, scope, and implementation requirements
• Ensure documentation accuracy and completeness in CRM
• Drive internal kickoff alignment across departments

• Own post-sale onboarding workflow management from contract execution to go-live
• Track and manage implementation progress across internal stakeholders
• Identify and eliminate bottlenecks that delay activation
• Hold teams accountable to launch timelines
• Remove operational roadblocks with carriers and integration partners
• Develop deep working knowledge of each WMS and ERP platform we integrate with
• Ensure activation requirements are properly executed for each partner
• Confirm successful first shipment or fulfillment execution as the primary milestone

• Reduce time from contract signature to revenue recognition
• Establish and track onboarding KPIs
• Provide consistent reporting on onboarding cycle time and delays
• Demonstrate measurable improvement in activation speed over time

• Standardize onboarding documentation and checklists while accounting for partner-specific requirements
• Build repeatable, scalable activation processes across diverse integrations
• Recommend and implement workflow automation and process improvements
• Drive cross-functional alignment around activation SLAs and revenue goals

• 3–7 years experience in Sales Operations, Revenue Operations, Onboarding, Implementation, or Project Management
• Strong CRM proficiency (Salesforce, Hub Spot, or similar)
• Demonstrated operational execution experience
• Strong technical aptitude and ability to understand software integrations
• Exceptional organization and accountability
• Excellent written and verbal communication skills

• Experience in logistics, supply chain, SaaS, or B2B technology
• Familiarity with WMS, ERP, or integration platforms
• Background in accounting, software implementation, or technical onboarding
• Experience working with carrier systems and freight partners
• Process improvement mindset (Lean, Six Sigma, or similar)
• Strong analytical and reporting capabilities

• Reduced average time from closed-won to first shipment
• Increased percentage of customers launched on schedule
• Clear ownership and visibility across onboarding workflows
• Improved internal handoff quality
• Measurable acceleration in revenue activation over time