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Strategic Mid-Market CSM: Boost Retention & ROI AI

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: Podium
Full Time position
Listed on 2026-01-22
Job specializations:
  • Business
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Mid-Market CSM: Boost Retention & ROI with AI
A leading communications platform in Lehi, Utah, is seeking a Mid-Market Customer Success Manager to enhance customer satisfaction and retention. In this role, you will serve as the primary contact for business customers post-sales, utilizing your expertise to drive product usage and solve issues. The ideal candidate has significant experience in customer success or account management, with a strong ability to communicate effectively across all levels of an organization.
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