Product Education Manager

Overview

Entrata has evolved into a global leader serving property owners, managers, and residents. Our software spans rent payments, insurance, leasing, maintenance, marketing, and communication tools. We value startup-like innovation with established stability and transparent communication.

Entrata’s Product Education Manager (PEM) on the Product Education team drives adoption of our platform by onboarding customers and providing continued education. The PEM improves the end user’s experience and creates advocacy through world-class training, delivered in a fun, engaging, and effective way.

• Define, create, and implement custom training programs for customers based on their specific needs.
• Deliver instructor-led classroom training and virtual training to end-user customers, partners, and internal employees.
• Establish oneself as an SME on all of Entrata’s products and services to transfer knowledge to customers.
• Concisely convey technical content to a broad range of user profiles.
• Create, coordinate, and deliver training for Entrata’s annual conferences live in front of 300+ people.
• Operate independently to manage all aspects of curriculum development and training delivery.
• Travel up to 50% of the time domestically with the possibility of international travel.
• Meet rigorous deadlines and KPIs that lead to department excellence by being self-driven to reach goals.
• Identify and understand challenges and issues faced by clients and coworkers; foster an environment of positive communication when sharing viewpoints, concerns, and ideas by demonstrating high EQ.

• 2+ years of software or sales training experience
• Excellent time management skills
• Ability to travel up to 50% domestically with the possibility of international travel

• Bachelor's Degree in Education, Business, Communications, or a related field
• Experience in the multi-family industry
• Understand and apply fundamental concepts of adult learning to all lessons and presentations; find fulfillment in teaching

#LI-Remote

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage
, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being
, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.

Family-centric leave policies supporting new parents during significant life events.

Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community
.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law

Entrata is an equal opportunity employer. We are committed to a diverse and inclusive workplace free from discrimination based on race, color, religion, sex, national origin, sexual orientation, age, disability, gender identity, protected veteran status, or any other characteristic protected by law.

It’s a great place to work! Will you join us?