EG - Health Information Specialist II

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavant members bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

• Full-time Monday - Friday 8:30 AM - 5:00 PM EST; located in Leesburg, VA
• Full‑time benefits including medical, dental, vision, 401(k), tuition reimbursement, paid time off (including major holidays)
• In‑person – Opportunity for growth within the company

• Receive and process requests for patient health information in accordance with company and facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of company and facility software.
• Adhere to the company’s and customer facilities’ Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as required.
• Consistently apply medical privacy regulations to guard against unauthorized disclosure.
• Manage patient health records and ensure compliance with HIPAA standards.
• Prepare new patient charts, gathering documents and information from paper sources and/or electronic health records.
• Ensure medical records are assembled in standard order and are accurate and complete.
• Create digital images of paperwork to be stored in the electronic medical record.
• Respond to requests for patient records, both within the facility and from external sources, retrieving them and transmitting them appropriately.
• Answer inbound/outbound calls.
• Assist with patient walk‑ins, administrative duties such as handling faxes, opening mail, and data entry.
• Schedule pick‑ups.
• Assist with training associates in the HIS I position.
• Generate reports for manager or facility as directed.
• Exceed level 1 productivity expectations as outlined at the specific site.
• Participate in project teams and committees to advance operational strategies and initiatives as needed.
• Act in a lead role with staff regarding general questions and assist with new hire and developmental training.
• Perform other duties as assigned.

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1‑year health information related experience.
• Meets and/or exceeds company productivity standards.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail- and quality-oriented regarding accurate and compliant medical record information.
• Strong data entry skills.
• Can work with minimum supervision, responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Can respond to requests in a fast‑paced environment.

• Previous production/metric‑based work experience.
• In‑person customer service experience.
• Ability to build relationships with on‑site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending…