Resident Director

Overview

JOB SUMMARY:

The Resident Director ("RD") is a key member of the Housing and Residence Life team responsible for fostering a safe, inclusive, and supportive living environment within assigned student residential communities. The RD oversees the day-to-day operations of their assigned student residential area and serves as a primary resource for students on matters related to student housing, community standards, and personal development.

Job Title:

Resident Director

Location:

Student Center

Department:
Housing and Residence Life

Supervisor:
Director of Housing and Residence Life

Division:
Student Affairs

FLSA Classification:
Exempt

Job Grade: TBD

Position Type:
Level – Professional

Note:

The description represents typical duties and responsibilities and is not an exhaustive list.

• Residential Community Leadership
  • Provide leadership and direction to create a positive and inclusive student residential community conducive to academic success and personal growth
  • Foster an environment that promotes respect, civility, and appreciation for diversity among student residents
  • Serve as a resource to student residents within the assigned community, ensuring visibility and accessibility
• Residence Hall Operations
  • Oversee day-to-day operations of the assigned student residential area, including key distribution, room assignments, facility maintenance requests, and safety inspections
  • Collaborate with facilities staff to address maintenance issues and ensure a clean and well-maintained living environment
  • Track all college-owned furniture within the residential buildings and conduct audits as needed
  • Coordinate the completion of Room Condition Reports and maintain follow-up accordingly
• Crisis Management and Response
  • Serve as a primary responder to emergencies and crisis situations within the student residence hall on a weekly and weekend on-call rotation
  • Coordinate response efforts, provide support to student residents in distress, and follow established protocols for reporting incidents and communicating with campus authorities
  • Communicate with the student’s emergency contact, as needed
  • Provide staff coverage during hall openings, closings, and other college closure days
• Community Development and Programming
  • Plan, implement, and assess community-building programs and initiatives to engage student residents and address their interests and needs
  • Build positive relationships with student residents demonstrating a desire to assist and understand them
  • Design programming to align with Student Affairs pillars and meet the needs of neurodivergent students
• Student Conduct and Conflict Resolution
  • Enforce residence hall policies and community standards fairly and consistently
  • Mediate conflicts and adjudicate conduct cases according to established procedures
  • Serve as a resource for students navigating the conduct process
  • Assist in adjudicating departmental and student code of conduct violations
• Student Support and Referral
  • Provide support, guidance, and referrals to students with personal, academic, or social challenges
  • Connect students to campus resources and support networks as needed
• Administrative Duties
  • Maintain accurate records related to housing assignments, incident reports, and programming efforts
  • Assist with occupancy management, room selection processes, and room change requests per housing policies
  • Maintain essential office records and budgets, and prepare reports as requested
• Collaboration and Communication
  • Collaborate with campus partners to address resident needs and promote a seamless student experience
  • Communicate regularly with residents to disseminate information and updates
  • Participate in departmental committees and projects as assigned
• Other Responsibilities
  • Provide crisis management and communication support for student and parental inquiries; coordinate with parents or outside agencies when necessary
  • Adhere to Beacon College policies and procedures, including the Student Handbook
  • Attend professional development opportunities; perform other duties as assigned

Knowledge:

• Bachelor’s degree required
• Experience in a residence hall or student advising position
• Experience in mediation,…