HIS Records Technician | UF Health Call Center

Overview

Since the doors opened more than 59 years ago, UF Health Leesburg Hospital continues to build upon its reputation as a leading medical center and the most comprehensive provider of health care services in the region. The hospital offers advanced cardiovascular care, including one of the largest open-heart programs in Florida. The American College of Cardiology has recognized UF Health Leesburg Hospital for its demonstrated expertise and commitment in treating patients with chest pain by awarding a Chest Pain Center Accreditation with Primacy PCI and Resuscitation — its highest and best level of accreditation.

The hospital also offers world-class orthopedics, minimally invasive robotic surgery, life‑saving emergency care, stroke treatment, labor & delivery, and so much more.

• Monitor various queues related to prepping, scanning, and indexing.
• Monitor the system, troubleshoot issues, and provide customer support to ensure ongoing satisfaction for all users.
• Support workflow and manage the document capture process.
• Participate in user training and understand the integration of the systems that affect department operations.

NOTE: This position is in a call center environment.

Post‑High School Special Training / Some College. High School Diploma / GED.

Valid driver’s license.

Reasoning, mathematical, and language skills at the high school level plus some college/technical training. Must be able to work independently and prioritize tasks. Travel between campuses may be required.

Two years of Health Information Management (HIM) experience preferred.

Must be able to read, speak, and write English.