Receptionist, Administrative​/Clerical

Overview

Electrical Works is seeking a highly organized
Receptionist
to join our office team. In this role, you will work closely with the Service Managerto manage technician schedules, track estimates and service tickets, and coordinate logistics that keep field operations running smoothly. The ideal candidate is proactive, detail-oriented, and adaptable—able to manage multiple priorities, adjust quickly when schedules change, and stay productive throughout the day. Knowledge of permitting processes is a plus, as you may occasionally assist with permit coordination to help keep projects on track.

• Answer and route incoming phone calls and emails professionally and efficiently
• Serve as the first point of contact for customers, vendors, and internal team members
• Create and manage service tickets with accurate job details and documentation
• Prepare and generate customer estimates with precision and completeness
• Proactively follow up on outstanding estimates to support project progression
• Monitor jobs pending materials and coordinate internally to keep projects on track
• Coordinate and schedule technicians based on availability, job priority, and location
• Support the Service Manager with dispatch operations, including schedule preparation and real-time updates
• Manage and maintain the Estimate Board in , ensuring all project statuses are current
• Perform accurate data entry for client records, orders, and scheduling updates
• Recognize sister company names and route calls or documentation appropriately
• Maintain lobby and common office areas in a clean, organized, and professional manner
• Assist with ordering and managing office and public area supplies
• Complete accurate and timely administrative documentation

• High School diploma or GED required
• 1–2 years of experience in a customer-facing administrative or scheduling role preferred
• Strong organizational and time-management skills
• Exceptional attention to detail and accuracy
• Professional verbal and written communication skills
• Proficient in Microsoft Office, including Excel
• Ability to prioritize tasks and remain composed in a high-volume office environment
• Comfortable working independently and as part of a team
• Ability to navigate a company structure that includes multiple related entities

• Experience supporting scheduling or service operations in a construction or field-service environment
• Experience with Sage Intacct Field Operations
• Experience using
• Familiarity with Levelset or similar lien waiver/compliance platforms
• Working knowledge of construction permits and general permitting processes

• Office-based position in a fast-paced operational setting
• Frequent phone and computer use throughout the workday
• Daily interaction with customers, field technicians, vendors, and management
• Must be able to sit, stand, and move throughout the office as needed

• Monday through Friday
• 7:30 AM – 4:00 PM
• Work Location:
  
  Leesburg, FL (In Person)

• Pay: $18.00 – $22.00 per hour (based on experience)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off

Welcome to Electrical Works, where trust meets excellence in every wire. With a steadfast commitment to integrity, quality, and an unmatched unified approach, we’re your dependable partner for all electrical projects. Discover why our loyal clients trust us to deliver on every promise, every time.
With decades of experience and an industry-pioneering team of dedicated experts, Electrical Works stands out as the company you can rely on for quality performance and professionalism. With over 25 years of proven expertise, our unwavering commitment to quality and innovation ensures your projects are powered to success on time and within budget.