Shipping and Receiving Coordinator

Overview

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in food service, retail, in-store bakery, deli, and prepared foods, among others.

Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

In Lee’s Summit, MO, the Shipping and Receiving Coordinator ensures the accurate, timely, and efficient handling of all incoming and outgoing shipments. This role coordinates logistics, verifies documentation, maintains inventory accuracy, and supports operational workflows to meet customer and organizational requirements. The position serves as a key link between suppliers, carriers, and internal departments to guarantee smooth material flow and compliance with company standards and regulations.

• Coordinate incoming and outgoing shipments and ensure all shipments are tracked and processed accurately and on time.
• Pull and stage equipment orders; retrieve equipment from inventory and stage it for shipment according to schedule and specifications.
• Collaborate with Inventory Asset team to confirm all orders are shipped on the designated dates.
• Verify documentation and accuracy by checking shipment documents, packing lists, and system entries.
• Work with Equipment Support Team to assist with refurbishment of blenders and preparation of tradeshow equipment for shipment.
• Maintain inventory records by updating systems to reflect shipped and received equipment items promptly.
• Inspect shipments to confirm quality and quantity of incoming and outgoing goods, reporting discrepancies as needed.
• Assist the fulfillment team with pulling and packaging orders when needed and provide exceptional support to sales, call center, and fulfillment teams.
• Assist in inventory counts of spare parts and equipment; maintain a safe and clean work area and perform periodic maintenance.
• Assist with projects that may include light fabrication and design work; follow all company, local, state, and federal safety and quality regulations.
• Operate powered industrial equipment safely; perform other duties as requested by management.

• High school diploma or GED required.
• Excellent communication skills and a pleasant manner; prior customer service experience preferred.
• Prior assembly experience or technical background; ability to multi-task in a fast-paced environment.
• Flexible and calm under pressure; strong problem-solving and investigative skills.
• Great interpersonal skills; team-oriented with the ability to adapt in a changing environment.
• Strong computer skills; ability to work in a warehouse environment with seasonal temperature variations.
• Fork lift experience is preferred but training will be provided.

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate
$37,138.00 - $50,246.00

Rich Products Corporation, its subsidiaries and affiliates ("Rich’s"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federally or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at  if you need assistance completing this application or to participate in the application process.

Expiry:
This description does not indicate the role is closed; no explicit closing language detected.