Business Office Director

About Arvum Senior Living

Arvum Senior Living proudly manages Assisted Living and Memory Care communities across 8 different states, representing over 2,000 units throughout the Gulf Coast and Midwest region. Rooted in our Pillars of Excellence, Arvum creates purpose-driven environments where seniors are supported with compassion and where Team Members find meaningful work, strong culture, and continuous opportunities to grow.

As part of one of the largest senior living organizations in the country, Arvum communities have earned Great Place to Work® certifications from 2022–2026. At Arvum, your purpose and your growth are important to us. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every Team Member can build a rewarding and enriching career.

Responsible for the direct management and supervision of the business office at a community. Coordinates and oversees all human resources, payroll, billing, and operational processes within the department.

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Prepares and submits necessary documentation for resident move-ins, move-outs, transfers, recurring billing changes and ancillary charges.
• Oversees cash controls including the depositing and posting of cash receipts
• Maintains daily cashbooks for operational accounts and prepare monthly bank reconciliation.
• Monitors and oversees the processing of accounts payable.
• Ensures department manager’s complete appropriate assignment of departmental expenses and supporting documentation is executed and maintained.
• Prepares and enters journal entries and maintains appropriate sub schedules for Balance Sheet accounts.
• Reviews and distributes the monthly financial statements.
• Prepares Management reports as requested.
• Maintains team members, residents, vendor, and financial accounting files in accordance with established policies and requirements.
• Interfaces with residents on billing/collection issues.
• Oversees preparation and maintenance of resident files, records, and reports.
• Creates set-up and oversight for Health Center resident’s/patient’s private accounts and prepares necessary reports to adhere to State, Local and Federal guidelines.
• Other duties as assigned.

• Effectively and efficiently develops, facilitates and implements all phases of the recruitment process ensuring top talent is recruited and hired.
• Collaborates with Department Heads to ensure staffing needs are met.
• Proactively initiates recruiting for all Departments while ensuring timely and robust job postings are attracting viable candidates.
• Communicates regularly with ED and Department Heads on the status of recruitment efforts.
• Ensures thorough reference checks prior to offer ensuring appropriate vetting.
• Initiates all required background checks post offer.
• Upon offer acceptance, initiates electronic onboarding ensuring the new hire completes the information timely.
• Ensures the new hire materials/forms and documents are professional and appropriate meeting Discovery and regulatory requirements.
• Ensures all new hires complete required new hire documentation and training timely and according to regulatory requirements.
• Conducts a professional and thorough orientation with new hires, ensuring a smooth transition into the community and department.
• Initiates online learning portal classes for the new hire ensuring the new hire understands how to access and completes the training timely.
• Monitors and follows up on all PPD testing requirements, all license renewals, background checks and I-9s.
• Ensures the new hire is set up in the HRis is set up correctly, appropriately and timely for first check.
• Responds timely to all active and termed Team Member questions.
• Provides Human Resource policy guidance to both Team Members and leadership. Ensures Human Resource-related policies are consistently followed.
• Collaborates with Regional HR Director regarding performance management…