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Front Office Assistant

Job in Lee's Summit, Lees Summit, Jackson County, Missouri, 64002, USA
Listing for: PT Partners - KC Rehab
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: Lee's Summit

Overview

JOB SUMMARY:

KC Rehab is seeking a high functioning candidate with medical office experience that is energetic and well-organized to work in our Woods Chapel office. You must have excellent customer service skills and be proficient at multitasking.

Responsibilities
  • Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.
  • Schedules patients for services(s) within established guidelines.
  • Greets and registers patients in a timely, professional and customer-focused manner.
  • Explains KC Rehab policies and procedures and billing processes to patient. Direct patient appropriately as needed.
  • Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
  • Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
  • Generates and maintains medical records.
  • Responds to all requests for information according to established procedures.
  • Assumes responsibility for and maintains cash drawer system according to procedure.
  • Maintains office and facility inventory and orders supplies as needed, following established procedures.
  • As appropriate, attends and participates in clinic/management meetings and inservice education programs.
  • Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
  • Performs other duties as requested
  • Benefits
    • Individualized Mentorship
    • Leadership Development
    • Continuing Education Reimbursement and Med Bridge Access
    • Performance Based Quarterly Bonus
    • 401k with company match up to 4%
    • Health, Dental, and Vision
    • 100% Paid Telehealth Benefits (enrolled employees and family)
    • Health Savings Account
    • Life Insurance
    • Short and Long Term Disability
    • Paid Time Off and Holidays
    Qualifications

    QUALIFICATIONS:

    Requires a high school diploma, or GED. One or more years of experience in a medical records department or recent graduation from an accredited medical records program strongly preferred. Strong attention to detail and accuracy a must. Strong interpersonal skills with a focus on exceptional customer service required. Computer experience in windows, spreadsheets, and word processing preferred.

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