Service Driver Class 2

Overview

As part of a busy transport team, our Service Drivers are responsible for the collection, destruction, movement and unloading of confidential wastepaper and electronic storage devices on behalf of various customers within the professional, financial and retail industries. Every Service Driver represents Shred‑it at our client's place of business and is the face of Shred‑it. From arrival through to departure, after final clean‑up of the client's area, the Service Driver's performance must be superior and undertaken with complete regard for confidentiality, courtesy, and environmental consciousness.

Working a 40‑hour week over 4 days and acting as a key point of customer contact. Arrive punctually and dressed in Shred‑it uniform at the stated start time for your branch each day and clock‑in. Check client allocation (routing) for the day's run of his/her assigned truck. Complete conscientious circle‑check of assigned vehicle, using the circle checklist form. Correct any minor items detected on the circle check and report more serious items to CSS.

Obtain all necessary documentation for the day's operations. Leave the yard a maximum of 20 minutes from clock‑in start time. Carefully park the truck in the designated area. Record the time of arrival on the handheld. Politely greet the client contact and record any changes of which they may advise you. Quietly and conscientiously remove the customer confidential material from premises whilst adhering to company security and safety policies.

Give and explain certificate of destruction to client. Record time shred was completed/material loaded on the truck. Unload or park vehicle as per branch process. Attend de‑brief with CSS. If any changes to the locations or time‑of‑service are indicated, these should be carefully notated on the Driver's Information Sheet. Return handheld and printer to docking station. Ensure clock‑out.