Trainee DSA Needs Assessor; Welsh Speaking

Trainee DSA Needs Assessor (Welsh Speaking)

Capita Gildersome, England, United Kingdom

3 weeks ago
• Be among the first 25 applicants

Join Capita as a Trainee DSA Needs Assessor and be part of our team providing Disabled Students’ Allowance (DSA) services. We work with the Student Loans Company (SLC) to offer a seamless digital experience for students in East England, the Midlands, London and Wales. Our services include needs assessments, sourcing equipment, training, and ongoing support for around 30,000 university students annually.

Capita has been a trusted provider of DSA needs assessments since 2005, supporting over 75,000 students through our Contact Associates brand.

• Completing training to become qualified to work with students with a variety of disabilities
• Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities, including, where appropriate, Non‑Medical Helper (NMH) and travel support
• Evaluating the suitability of, and offering advice on appropriate hardware, software, assistive technology and other aids for each individual
• Producing formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs)
• Responding to post‑assessment queries received from the customer or relevant Funding Body within the required timeframe
• Conducting a review of a customer’s needs when requested

• Exemplary communication skills
• Excellent report writing abilities and attention to detail
• Some experience of working in an education or training setting, ideally with disabled students
• Aware of the DSA funding guidance
• Adapting to strict KPIs and producing work of excellent quality
• Team‑player attitude in an independent/lone working environment, with sound organisational skills and reliability

For more than 30 years Capita has been working across the public and private sectors, solving complex challenges of its clients, increasing productivity, enhancing use of technology and data, improving customer and public services, and adding value to the UK and local economies.

• A competitive basic salary of £27,500 per annum
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Opportunity to take a paid day out of the office, volunteering for charity partners or a cause of your choice
• Company‑matched pension, life assurance, a cycle‑to‑work scheme, 15 weeks full‑time paid maternity, adoption and shared parental leave, two weeks’ paternity pay and more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising to health & wellbeing, travel and technology
• Access to Employee Network Groups that represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

At Capita, we’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We are an equal opportunity and Disability Confident employer; if you would like to discuss adjustments during your recruitment process, please email rea or call 07784 237318.

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.