Commercial Manager

Position: Commercial Manager (Permanent)
Commercial Manager – Leeds

Employment Type:

Full-Time
Salary:
Up to £45,000 per annum

Join a growing Leeds-based business as a Commercial Manager. As the sole outbound sales representative, you will be fully accountable for driving outbound sales performance and customer engagement within a dynamic SME environment.

This hands-on, multi-functional role offers the opportunity to directly impact revenue growth through proactive outbound activity, while also supporting commercial decision-making across the wider business.

Are you the right person for the job?

We’re looking for a commercially minded, technically competent leader with:

At least 5 years’ experience in commercial management, with direct outbound sales calling expertise and a strong track record of commercial decision-making, preferably within a B2B SME setting
Proven track record of actively generating revenue through direct customer engagement
Experience working with technical product categories
Strong ability to communicate, influence, challenge, and collaborate at all levels
Experience supporting recruitment, performance management, and employee development processes
Excellent communication, negotiation, and interpersonal skills
Proactive, self-motivated, and able to drive results with minimal supervision
What will your role look like?

As Commercial Manager, you will:

Take full personal responsibility for sales revenue generation through proactive outbound calling to existing, lapsed, and prospective customers
Maintain high outbound sales activity and conversion rates
Identify upsell, cross-sell, and incremental sales opportunities across the customer base
Re-engage dormant accounts and convert them into active trading customers
Promote products, services, and campaigns to drive short-term revenue growth and meet targets
Build and maintain a structured outbound calling plan with measurable activity targets
Make fast, informed decisions on customer service, pricing, promotions, and internal processes
Act as the escalation point for complex customer matters, ensuring commercially sound and customer-focused resolutions
Provide commercial guidance and decision-making support to the Inbound Sales team
Guide the team on pricing exceptions and promotional approvals
Manage and develop trade customer relationships, identifying opportunities for growth
Support recruitment, performance management, KPI delivery, employee development, disciplinary processes, absence management, holiday planning, and resourcing cover
Support smooth business operations to ensure stock availability, service levels, and customer satisfaction
Manage key supplier relationships to drive collaboration and performance
Deliver sales revenue and profit targets in line with business objectives
Lead and advise on dispute resolution across commercial and customer matters
If you are a commercially minded, hands-on professional ready to take full ownership of sales growth and make a visible impact, we want to hear from you.

Apply today to join a dynamic company where your impact will be visible every day.

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