Global Account Manager

Global Account Manager

Salary: £50,000 - £55,000 per annum
Bonus:
Linked to personal & business targets

Contract:

Permanent, full-time

Hours:

Mon‑Fri, 9am‑5:30pm (40 hours/week)
Work Mode:
Hybrid – minimum 2 days/week in Brighton office

We’re seeking a dynamic Global Account Manager to manage and grow a portfolio of international private medical insurers (IPMI) and multinational corporate clients. You’ll build trusted relationships, drive value, and deliver high‑quality service that supports client needs and Teladoc’s continued growth.

• Manage and grow a portfolio of international insurers and corporate clients.
• Lead contract renewals in an organised, timely and commercially focused way.
• Ensure SLAs, performance targets and commercial obligations are met.
• Develop account plans, tracking financial performance and profitability.
• Present and demonstrate products, sharing market insights and developments.
• Produce clear, accurate and useful client reports.
• Work closely with internal teams to deliver effective client support.
• Handle day‑to‑day communications, resolving queries promptly.
• Identify opportunities to strengthen relationships and support business growth.
• Report regularly to the Director of Global Accounts on progress and risks.

• Experience in global healthcare, IPMI, virtual care or similar client‑facing environments.
• Proven ability to manage high‑value contracts and grow accounts.
• Understanding of supporting clients across multiple regions.
• Strong commercial awareness of the healthcare/insurance sector.
• Excellent communication and presentation skills.
• Strong organisational and time‑management abilities.
• Confidence working with data and reporting systems.
• Proficient in Microsoft Office; quick to learn new systems.
• Experience handling client escalations effectively.
• Able to work independently and collaboratively in a fast‑paced environment.

A Great Place to Work Certified organisation focused on inclusivity and wellbeing.

Flexible hybrid working.

Comprehensive benefits including private medical insurance, pension, extended parental leave and EAP.

Opportunities for development and contributing to meaningful virtual healthcare solutions.

• Private medical insurance after probation
• 8% employer pension
• 25 days’ annual leave plus public holidays
• Additional leave for parental, carer’s and other life events
• Study leave, enhanced sick pay
• EAP (mental health, financial, legal)
• Training and development
• Cycle to Work & EV schemes
• Referral programme
• Company equipment
• Flu vaccinations
• Volunteering day
• Company events

Teladoc Health is a global leader in virtual care, delivering millions of medical visits across 175 countries annually. Teladoc Health UK provides a market‑leading suite of physical, mental and wellbeing services to private and public sector clients.

We provide equal opportunities for all applicants and are committed to a diverse, inclusive workplace. We encourage applications from candidates of all backgrounds.

If you feel you are a suitable candidate and would like to work for Teladoc Health, please do not hesitate to apply.