Sales Advisor

Overview

Job Title:

Membership Advisor

Hours:

18 hours per week
Rate of Pay: 12.21 per hour

Location:

Cardigan Fields

Bannatyne are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our state-of-the-art facilities and our commitment to helping our members achieve their health and fitness goals. We are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base.

• B-Fed – complimentary lunch or breakfast
• Flexible schedule
• 28 days annual leave increases with tenure
• Free gym membership
• Complimentary gym membership for another person (after 2 years service)
• Discounted Spa Treatments – 30%
• Discounted Spa Goods – 20%
• ELEMIS Products
• Discounted Meals and Beverages – 50% cafe/bar
• Career & Personal Development training
• Mental Health, Well-Being and EAP Services
• Length of Service Awards
• Staff Awards and Bonuses
• Discounted entertainment and shopping

• Promote and sell memberships through tours, presentations and follow ups with prospective members
• Conduct engaging and informative tours of the club, highlighting key features and benefits
• Achieve and exceed individual and team sales targets by identifying and pursuing new business opportunities
• Provide a welcoming and informative experience for all potential and new members
• Handle inquiries, appointments and follow up calls in a professional and timely manner
• Manage the membership sign up process, including completing contracts, entering data into the membership system and processing payments
• Maintain accurate and up-to-date membership records and ensure confidentiality of member information
• Assist with administrative tasks such as preparing reports and tracking sales metrics
• Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members
• Participate in member retention activities, such as welcome calls, and satisfaction surveys, to enhance member engagement and loyalty
• Promote club programs, services and events to current and prospective members
• Attend weekly video hangouts to discuss KPI performance in absence of a Sales Manager

• Good organisational and multitasking abilities
• The ability to think outside the box and be a self-starter with your own initiative
• Strong interpersonal and communications skills and a customer-focused attitude
• A genuine passion for health, wellness and customer service
• The ability to establish rapport, build trust and demonstrate credibility
• The ability to work to deadlines and be KPI driven
• Ability to work flexible hours, including weekends and holidays

• Experience in a sales, customer service or fitness environment with strong sales and negotiation skills and a proven track record of achieving targets
• Degree or qualification in sales, marketing or a related field

Competitive compensation, opportunities for professional development and a supportive team culture.

If you are passionate about fitness and sales and are eager to help others achieve their wellness goals, apply today and become a valued member of the Bannatyne family!