Tesco Shift Leader Hudders Rd Express

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role.

• Work in a fast‑paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in‑store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleaguesしょう in everything you do
• Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks વિન
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
• Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
• Making sure the storeധാന to” always clean, tidy, and well‑presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere, that's inclusive of everyone
• Providing great customer service, by listening to our customers and putting them first in everything you do
• Keeping the team well‑informed and up to speed on any communications, changes, or updates
• Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
• Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
• Following health and safety routines and procedures, and ensuring colleagues do the same
• Recognising and celebrating colleagues within the team who are providing great service
• To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
• To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
• To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager
• To be a flexible decision maker, who's comfortable handling change to ensure everything we do is right for customers and colleagues
• To be motivating and inspiring your team to deliver beyond expectations
• To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

Please note that you need to be 18 or over to apply for this role.

£26,118 per year - estimated

Full time NEW Availability Window Days From time To time Sun 05:30:00 11:30:00 Wed 14:00:00 23:00:00 Fri /classes 05:30:00 14:30:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.