Retail Trainee Manager

Retail Trainee Manager - Leeds

Majestic Wine

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Majestic Wine Leeds are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail. Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme.

With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers both online and in‑store. Majestic’s key strength is over 1,000 WSET‑trained colleagues offering knowledgeable, friendly service across all channels.

The Role

As a Majestic Trainee Manager, you will embark on a 12‑month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager.

• Drive store performance by maximising sales opportunities and optimising KPI performance.
• Deliver exceptional market‑leading customer service to drive business growth through customer loyalty & repeat purchases.
• Offer a VIP concierge service, actively contacting customers with updates on products and tastings.
• Sell the story, not the discount – share your passion for product through an in‑depth knowledge of the range, managing tasting events and executing an enticing tasting counter.
• Take ownership of your wine knowledge and support your WSET qualification.
• Maintain the physical appearance and upkeep of the store.
• Participate in all operational tasks to understand day‑to‑day store operations.
• Identify opportunities for improvement to optimise store operations.
• Ensure compliance, safety and legal requirements by following internal policies and completing mandatory training.
• Own your development, utilising available support and resources.
• Lead by example, supporting junior team members and feeding back to your Store Manager.

• Experience in a fast‑paced, target‑driven retail or hospitality environment.
• Demonstrated delivery of exceptional customer experience & service.
• Ability to prioritise and strategically problem‑solve under pressure.
• Self‑motivated and able to thrive independently and as part of a team.
• Can‑do attitude with passion for solving problems.
• Adaptable and resilient to meet changing business demands.
• Excellent communication and time‑management skills.
• Passion for wine and willingness to learn to pass WSET Level 2 & 3 qualifications.
• Full UK/EU/EEA driving licence held for at least 12 months with no more than 6 penalty points.

• Competitive salary & performance bonus
• Up to 20% staff discount
• Career development opportunities and excellent in‑house training schemes
• Fantastic incentives that take you around the world to explore different vineyards
• Contributory company pension plan
• Life assurance (worth 2 times your annual salary)
• Uniform provided
• 29 days holiday, including public and bank holidays
• Invitations to wine tasting events
• Access to Retail Trust rewards, instant savings and counselling support line
• Company maternity, paternity and adoption leave after 26 weeks
• Long‑service rewards
• Full training for first 3 months plus ongoing support throughout career
• Company sick pay scheme

• Contract:
  
  Permanent
• Hours:
  
  45 hours per week
• Must be willing to work in Leeds, Huddersfield, Wakefield

• Internship

• Full-time

• Sales and Business Development

• Retail

We look forward to receiving your application – together we are Majestic! #TWAM

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only offer individual feedback to candidates who attend an interview.

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