Cost of Support Officer

Overview

Job title and organisation: Cost of Living Support Officer - Belle Isle Tenant Management Organisation

Salary: £19,236 - £20,219 per annum (FTE £32,061 - £33,699pa)

Hours: Part-time, 22.2 hours per week (this could be three or four days per week)

Contract: Fixed term / secondment, 9 months

Location: BITMO, Aberfield Gate, Leeds LS10 3QH

Closing Date and Time: Monday 9 February 2026 at 12:00pm

Belle Isle is a tenant-managed estate in south Leeds. If you don’t know it yet, it’s just past Hunslet, on the 12, 13 and 13A bus routes, and just off Junction 6 of the M621. This temporary role is to support Belle Isle tenants cope with the cost-of-living crisis as part of the Community Development Team.

• Could you help with this work for 12 months? We need you to:
  Contact every household affected by the benefit cap, offering them help to maximise their benefits, restructure any loans, take advantage of BITMO and other local services and if relevant refer them for help in finding a new job or training.
• Extend this support to others in need, including households with debts, bedroom tax or any future disability benefit cuts.
• Run our winter warmth programme, including the second-hand winter coats scheme, fuel vouchers, warm goods
• Work with volunteers to extend the food offer, which could include a food pantry or co-operative.
• Promote the BITMO Community Fund to those in need of its support.
• Work with BITMO staff and others to make contact with and support those who are hard to reach, at risk, or who have had their gas supply cut off.
• Build our partnerships with other agencies that can help including Green Doctors, the Children’s Centre, Credit Union, Money Buddies, bringing them into Belle Isle and BITMO’s GATE to run sessions and offer support.

• We are looking for someone with the determination and people skills to make contact and build relationships to ensure that we are offering support to all those who need it. Expertise on the benefits system would be an advantage, but we will offer training.
• Skills to work with people to set out an accurate household budget of their income and expenditure are an important part of the job.

This is a rare opportunity to work with a community-based organisation committed to helping residents of about 1800 households with the cost of living, where you can make a real impact on the lives of parents, children and individuals living in poverty.

Although you will be based in the BITMO office, you will also work off site, for example in other community centres, in local schools and carrying out home visits. There will be occasional evening and weekend sessions.

This vacancy is open to internal applicants on a 12-month secondment basis from within Belle Isle Tenant Management Organisation & Leeds City Council, and external applicants on a 12-month Fixed Term Contract.

Applications must be made by 12 noon on Monday 9th February 2026. Please see the link to the vacancy below which includes further details, including application and job description.

The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.