Account Manager

IMA is a creative agency that builds brands people want to be part of. We’re looking for a confident and collaborative Account Manager to help deliver smart, effective campaigns for some of the world’s biggest retail and consumer brands.

If you’re a natural relationship builder with a sharp eye for detail and a passion for making great work happen, we want to hear from you.

• A chance to develop your career within an award‑winning, people‑first creative agency.
• A values‑led culture where your contribution is recognised and supported.
• Ownership and variety from day one, with the support of a collaborative team.
• The opportunity to lead projects across live campaigns, retail activations and brand experiences.
• A people‑first environment where we challenge, grow, and deliver together.

As an Account Manager, you’ll lead the day‑to‑day running of client projects—ensuring campaigns are delivered on time, on brief and on budget. You’ll be the key contact for your clients, supporting their goals and helping shape strong creative solutions. With a proactive mindset and commercial awareness, you’ll build trust across internal departments, manage work streams smoothly, and help keep projects moving with energy and precision.

• Leading client communication and building strong working relationships.
• You will understand client objectives and challenges to support the development of market insight and the creative process.
• You will be responsible for the successful interpretation of client briefs into great creative and present output for senior sign off.
• Managing timelines, budgets and campaign progress across multiple projects.
• Supporting strategic thinking with insight into client challenges and the wider market.
• Presenting ideas and updates confidently—both internally and to clients.
• Collaborating with teams to ensure work is delivered to the highest standard.

• Experience in a creative agency or marketing environment.
• You are an excellent communicator who supports and motivates others to achieve their goals.
• Commercial awareness and the ability to manage budgets and timelines.
• You are a reliable team player who is adaptable and flexible in a fast‑moving environment.
• A collaborative, flexible mindset with a proactive approach to problem‑solving.

We’re curious. We challenge. We commit.

These principles shape how we work — with each other, with clients, and with the world.

We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Manager role sounds like a fit, we’d love to hear from you.

Informed by human behaviour. Fuelled by creativity. Connected by data, media and digital. We are IMA.