Claims Transformation Leader

Overview

Role:
Claims Transformation Leader – UK

Salary:
Up to £90k + 25% Bonus + Excellent Benefits

Location:

Leeds or Manchester with national travel (Hybrid)

IPS is supporting a leading Global Insurer in their search for a Digital Transformation Claims Leader to join the UK Claims Leadership team. This is a high-profile role for someone who excels in driving digital transformation, improving customer experience, and enhancing operational efficiency within insurance claims.

• Lead the strategy and delivery of digital initiatives across the UK Claims function, acting as the bridge between Claims and Technology.
• Identify opportunities to streamline processes, implement best-in-class systems, and introduce innovative digital solutions.
• Work closely with senior stakeholders across Claims, IT, and other business units to develop and execute a clear digital roadmap, ensuring initiatives are successfully delivered and embedded across the function.
• Drive change management to ensure colleagues understand, embrace, and gain real value from new digital tools and processes.
• Monitor and measure performance, ensuring all initiatives meet governance, regulatory, and business requirements.

• Strong claims operations background.
• Proven experience delivering digital transformation in complex environments.
• Ability to influence senior stakeholders, collaborate across functions, and make a tangible impact on customer experience and operational performance.

Apply now or to find out more, get in touch:

• Email:
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