Junior Project Manager

Job description

Real World Group is an established leadership, assessment and organisational development consultancy with an international reputation for evidence based thought leadership. We work across sectors and countries to enhance leadership, team working and organisational performance, particularly at senior levels. We are a small, growing, highly respected organisation with a strong values driven culture.

We are seeking a proactive and highly organised Project Manager who can operate at pace, manage multiple concurrent client projects, and bring structure and clarity to a busy consultancy environment. You will be comfortable with ambiguity, happy to get stuck in, and able to shape and improve processes as we grow.

Professionalism, discretion and exceptional attention to detail are essential, as is the ability to build strong, warm and collaborative relationships with clients and colleagues.

• Managing the full lifecycle of multiple client projects, including one to one coaching programmes, team events, workshops and longer term leadership programmes (6–12 months).
• Producing, maintaining and monitoring project plans, schedules and milestones, ensuring deadlines are met.
• Tracking risks and issues, escalating appropriately and early.
• Contributing to project delivery when appropriate.
• Coordinating delivery with colleagues, associates and external partners to keep projects on track.
• Attending client meetings independently and with senior colleagues, arriving prepared and ready to contribute.
• Acting as a key point of contact for clients and programme participants, resolving queries promptly and professionally.
• Managing project financials, including invoicing, tracking costs, monitoring profitability and providing real time reporting.
• Creating and maintaining standard operating procedures, process guides and client specific resources.
• Coordinating project evaluation, including survey setup, data collation and reporting.
• Supporting onboarding and management of associates, including contracts, compliance records and credential tracking.
• Maintaining accurate, consistent file structures and documentation.
• Supporting practical administrative tasks (e.g., printing workshop packs, preparing materials) to ensure seamless delivery.

• Leading the setup, administration and tracking of assessment and diagnostic tools.
• Managing client assessment accounts, releasing assessments and generating reports.
• Running online assessment projects end to end, liaising with developers and clients.
• Providing training and refresher sessions for clients on the Real World Group platform.
• Monitoring usage and ensuring accurate invoicing for assessments.
• Ensuring accuracy, consistency and attention to detail in all outputs.

• Supporting the Head of Client Engagement and key team members with sales and marketing initiatives.
• Generating leads, scheduling appointments and maintaining accurate CRM records.
• Coordinating client communications and campaign distribution.
• Supporting the planning and delivery of internal and external events, including seminars, conferences and client receptions.
• Providing practical support to colleagues on sales related tasks.

• Maintaining databases, administrative systems and information resources.
• Contributing to effective information management and file structure oversight.
• Updating business systems and ensuring data accuracy.
• Providing light diary management for senior colleagues.
• Ensuring training materials and collateral are up to date and aligned with branding.
• Coordinating internal team meetings, agendas, minutes and actions.
• Reviewing, improving and creating processes to support scalable, high quality delivery across consulting, assessment and sales and marketing workflows.
• Taking initiative to resolve issues, escalate delays and seek information independently.

• Level 3 qualification or equivalent.
• GCSE/GCE Grade A–C (or equivalent) in English and Maths.
• Recognised project management…