Operational Manager

Interview date: 2 nd April 2026

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. This includes our Support Line, carers support groups, one to one support and support in hospitals. Some of our services are universal – open to all carers – and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds.

Operational Managers at Carers Leeds play a crucial role in managing a dedicated team and overseeing key areas of our service delivery. The successful candidate will work with other Operational Managers and the Senior Management Team to ensure that the service we deliver is first class.

The postholder will manage a group of Carers Support Workers who provide support and advice to unpaid carers in Leeds. This includes ensuring the smooth running of the support operations and liaising with external partners. They will work with other operational managers to develop our services and to help coordinate our service delivery process.

The position requires strong leadership skills, confidence in overseeing several different areas of work and the ability to manage change.

We are a highly values driven organisation with a strong commitment to equality, diversity and inclusion.

This post is subject to a satisfactory a DBS check.

• 25 days annual leave plus bank holidays (pro rata for part-time)
• Hybrid working (part home/part office based)

Please submit online applications only. Please, no agencies or CVs

Carers Leeds celebrates diversity and strives to be an equal, diverse and inclusive organisation. We welcome applications from all sections of the community.

Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706