Service Manager - Business Development; XN

Weare looking for an energetic, passionate and well-motivated individual with excellent organisational and interpersonal skills to join the Urgent care CSUManagement Team as a Service Manager on a 12-month secondment, managing multiple specialties. Applicants should have experience of patient administration, staff management and service improvement.

Experience of working in an acute setting will be desirable. The successful candidate willbe able to lead and motivate staff to work in new ways and should be able to identify opportunities for improvement and implement change accordingly. Youmust be enthused about providing a quality service to patients who access the Emergency Care services and should be able to ensure that our services workin support of the delivery of wider organisational objectives.

In return, youwill become part of a motivated and expert team. You will gain opportunities to enhance your management skills, participate in complex business planning and develop a set of skills that will ensure you are well prepared for future opportunities that may arise. Thisis an excellent opportunity for a manager wishing to further his/her career development and to gain experience in a fast paced and diverse environment.

The Service Manager will ensure that robust financial management systems arein place to help achieve ensure efficient use of resources. Specifically thepost holder will line manage the CSU Business Managers.

Working closely with the general manager and deputy general manager, the service manager will manage a complex programme of interdependent projects across more than one speciality to ensure development of financially affordable solutions to capacity and quality constraints in Urgent Care CSU, based at StJames Hospital and Leeds General Infirmary.

This will enable the development, delivery, and maintenance of allaccess standards, managing demand.

The Service Manager role is a key member of our Urgent Care Management Team whowill manage a complex programme of interdependent projects across more thanone speciality to ensure development of financially affordable solutions to capacity and quality constraints in Urgent Care CSU, based at both sites.

This will enable the development, delivery and maintenance of all access targets ensuring clinical pathways are as efficient and effective as possible for our patients. Working in partnership with clinical staff, commissioners,managers and users, the post holder will lead the redesign of services and business processes and be responsible for facilitating the involvement of all stakeholders to ensure timescales are met and service benefits realised.

Webelieve that robust business management and quality improvement are essential to underpinning excellent and efficient clinical care and are looking torecruit someone who shares this value.

The Urgent Care CSU covers Adult Emergency Department at the St James Hospital and one at the Leeds General Infirmary, a paediatric Emergency Department atthe LGI, Acute Medicine Services, Primary Care Access Line services andremote monitoring virtual ward. We employ over 800 staff and last year wehave seen over 230000 patients in our emergency departments.

Weare proud to be part of one of the largest teaching hospitals in the country,Leeds Teaching Hospitals NHS Trust. We work closely with Leeds Community Trust and primary care in Leeds, our commissioners and other City partners.

We believe that collaboration with partners is key to the delivery of outstanding patient centred care.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Working closely with the General manager, the Service Manager will manage a complexprogramme of interdependent projects across more than one speciality toensure development of financially affordable solutions to capacity and quality constraints in Urgent Care CSU, based at St James Hospital and Leeds General Infirmary. This will enablethe development, delivery, and maintenance of all access standards, managing demand & capacity and continuously driving improvement.

Working in partnership with clinical staff, commissioners, managers and users, the postholder will lead the redesign of services and business processes and be responsible for facilitating the involvement of all stakeholders to ensure timescales are met and service benefits realised. The Service Manager will ensure that robust financial management systems are in place to help achieve ensure efficient use of resources. Specifically the post holder will line manage the…