Operations Director

Position: Operations Director (Permanent)
Regional Director – Soft Services (cleaning)

£60,000–£65,000 + Car + Benefits | North of England (Ideal: Yorkshire / M1 Corridor)

A leading national facilities services provider is seeking a Regional Director to take ownership of a major northern portfolio worth c. £12m. This is a key leadership role overseeing several high‑profile rail‑sector contracts and a team of field‑based managers.

The Role

You’ll lead three established contracts across transport and public‑facing environments, each requiring a slightly different touch — from relationship‑building to commercial uplift to hands‑on operational support. You’ll work closely with a senior regional leader and act as their key partner across a wide geographical patch.

Key Responsibilities

* Full regional P&L ownership, driving performance, standards and profitability

* Leadership and development of Account Managers and Regional Managers

* Senior‑level customer relationship management and issue resolution

* Operational delivery, audits, compliance, H&S and risk management

* Identifying efficiencies, improvements and new opportunities

* Ensuring all HR, training, induction and vetting processes are delivered correctly

* Regular reporting, business reviews and field accompaniment

What You’ll Bring

* Strong background in soft services (cleaning essential)

* Experience managing managers across multi‑site operations

* Rail sector understanding helpful

* Commercially sharp, proactive and solutions‑focused

* A natural people leader who drives culture and high standards

* NEBOSH or strong H&S knowledge advantageous

What’s on Offer

* Circa £60,000–£65,000 salary

* Company car + paid travel & accommodation

* 25 days holiday + 8 bank holidays + option to purchase more

* Share ownership after 12 months

* Flexible working culture with supportive senior leadership

Location

Ideal base:
Yorkshire / M1 corridor.

Please do not hesitate to apply to be considered for this role