Enforcement Investigations Manager

Job Title:

Enforcement Investigations Manager

Division:
Enforcement and Market Oversight

Department:
Retail and Regulatory Investigation

Team:
Retail 1

Salary (Leeds): £72,100 to £100,000 (based on skills and experience)

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more about the FCA.

We are recruiting an Enforcement Investigations Manager to join our Retail and Regulatory Investigations team in Leeds. This is an exciting opportunity for an experienced professional to help build a new team locally while working closely with colleagues in London on complex investigations that shape our regulatory approach.

The Retail and Regulatory Investigations Directorate focuses on how regulated firms and their management engage with consumers. Our cases span issues such as mis‑selling, anti‑bribery and corruption, fraud, money laundering, systems and controls failings and corporate governance failures across a wide range of financial markets including crypto, pensions, mortgages, insurance, banking and consumer credit.

• Lead a multi‑disciplinary, matrix operating investigation team, managing a challenging portfolio of cases in a matrix environment.
• Conduct investigations including evidence gathering and interviews, manage settlements, external discussions and attend court to give evidence as required.
• Work with other Managers, Heads of Department (HoDs), EMO Directors and stakeholders (both internal and external); support the HoD and be part of the departmental leadership team to further the strategic management of the Department and the Division.
• Foster an inclusive culture and actively seek opportunities to engage with colleagues from the London and Edinburgh offices; occasional travel to London may be required.
• Recruitment for EMO: identify suitable candidates, conduct interviews, support the project sponsor or project manager for a portfolio of cases, oversee and manage the work of Lead Associates, Senior Associates, Associates and Investigation Case Support Officers, and ensure effective progression of projects and cases to reach timely outcomes, escalating issues to the HoD where necessary.
• Accountable for investigations to senior colleagues and able to explain strategy and decision‑making credibly.
• Manage a multidisciplinary team of 8–12 investigators to ensure efficient, effective and focused progression of the case portfolio.
• Manage relationships with senior external stakeholders including firms and their legal representatives, other relevant law‑enforcement or government agencies, and internal stakeholders such as market‑oversight supervisory areas, senior management and the press office.
• Line‑management responsibilities: direct reports' development and appraisals, ensuring optimal performance, and managing any cases of poor performance or conduct in a timely manner.

• An opportunity to contribute to the strategic management and direction of EMO, managing a challenging and varied portfolio of work and collaborating with colleagues from across the Division and other parts of the FCA.
• Satisfying and responsible work, using your skills in complex situations and engaging with internal and external stakeholders.
• Lead and motivate teams to deliver work to the highest standard.
• Work in a high‑energy, stimulating Division within a supportive environment that continually seeks to develop members across EMO.
• Opportunity to develop others and positively contribute to their career progression.

We are a Disability Confident Employer; therefore disabled people or individuals with long‑term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. To learn more about the Disability Confident Scheme .

• Direct experience of contentious litigation and/or leading on complex investigations.
• Proven people‑management/leadership experience with evidence of monitoring/reviewing performance and coaching/mentoring to support development.
• Direct experience of…