Workplace Culture & Community Lead

Join to apply for the Workplace Culture & Community Lead role at Lloyds Banking Group

This role is part of the Workplace Experience team. The job is located in Leeds, Edinburgh & Bristol. It is a full‑time position with a hybrid working pattern: at least two days per week (40 %) must be spent in one of the company office sites.

We aim to help everyone love their workplace, whether in head office locations, branches or  Workplace Culture & Community Lead you will shape and oversee our Groupwide Workplace Communities operating model across UK and international hubs, translating strategy into delivery through clear frameworks, measurable objectives and effective BAU operations.

You will enable our Executive Community Leaders with direction, insight and support, and partner closely with multiple People propositions to align community activity to our wider Group objectives.

• Lead and oversight Groupwide Workplace Communities operating model
• Develop strategy, framework implementation & BAU run of Community structure across all UK hub locations
• Responsible for delivery of retail workplace engagement / Community proposition activity
• Lead & line manage Culture & Community team members
• Define Workplace Communities objectives and KPIs
• Lead facilitation of annual Hub Lead F2F off‑site
• Facilitate and run monthly Community Leader Connect Forum with all site leaders
• Manage relationships with People propositions and teams aligning Workplace Communities to wider People and Group objectives (working collaboratively with EVP, Culture, GCA, Learning & Development etc)
• Lead strategy and operationalisation of workplace induction sessions across all hub locations – supporting compliance, culture and experience for all new starters; key role in supporting Group Induction journey ‘must‑win’ project
• Define and manage Workplace Community Leaders objectives and measures
• Manage local volunteer squads – ensuring impetus and guidance provided
• Ensure Communities model compliance with H&S and other governance requirements
• Engage with location Leadership Groups (G+) to drive meaningful action and alignment to Group Workplace initiatives
• Support conversations between Workplace Community Leaders & GEC sponsors
• Inform and support broader Workplace Experiential initiatives and changes (e.g. catering updates, operational changes)
• Ensure interlock and alignment with Workplace operations teams
• Own and integrate the Sports & Social Proposition refresh
• Develop strategic direction for central Community Events – interlocking with key business partners & Events delivery teams to align with Group objectives
• Support building of social enterprise hubs within key locations
• Develop aligned strategy with DE&I – magnifying impact of colleague networks and communities with intersectional activity

• Experience leading culture, community or people engagement programmes across multiple business areas
• Confidence engaging senior stakeholders (G+ leaders and executive sponsors) and constructively challenging when needed
• Proven ability to design strategy and ope rationalise frameworks, governance and BAU delivery
• Ability to define KPIs, build scorecards and share insights through compelling narratives
• Strong written and visual communication for executive audiences (agendas, papers, presentations)
• Awareness of workplace compliance and governance (incl. Health & Safety)
• Budget stewardship and expense governance with an ROI mindset

• Line management experience with a focus on coaching, performance and capability
• Familiar with hybrid community‑building, including remote‑first
• Strong awareness of existing LBG colleague propositions
• Experience driving inclusion, diversity and social enterprise initiatives
• Comfortable with facilitating listening sessions and cross‑functional working groups
• Skillful with collaboration and reporting tools (e.g., SharePoint, Teams)

Our ambition is to be the leading UK business for diversity, equity and inclusion. We are committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package and a dedicated Working with Cancer Initiative.

We provide reasonable workplace adjustments for colleagues with disabilities and offer a Disability Confident Scheme. Our interview process can be adapted to reduce or remove barriers – just let us know.

• Generous pension contribution of up to 15%
• Annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle (e.g., discounted shopping)
• 30 days’ holiday, plus bank holidays
• Range of wellbeing initiatives and generous parental leave policies

Seniority level:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Finance and Human Resources