Workplace Culture & Community Lead

JOB TITLE: Workplace Culture & Community Lead
SALARY: £59,850 - £66,500
LOCATION(S): Leeds, Edinburgh & Bristol
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

We are Workplace Experience, and we want everyone to love their workplace—whether in our head office locations, branches or ectations of our colleagues have never been higher, and we adapt quickly to respond to emerging challenges and opportunities—from the culture we want in our spaces to making sure everyone is safe and able to work effectively.

As Workplace Culture and Behaviour Lead, you’ll shape and oversee our Groupwide Workplace Communities operating model across UK & International hubs, translating strategy into delivery through clear frameworks, measurable objectives and effective BAU operations. You’ll enable our Executive Community Leaders with direction, insight and support, and partner closely with multiple People propositions to align community activity to our wider Group objectives.

• Lead and oversight Groupwide Workplace Communities operating model
• Develop strategy, framework implementation & BAU run of Community structure across all UK hub locations
• Responsible for delivery of retail workplace engagement / Community proposition activity
• Lead & line manage Culture & Community team members
• Define Workplace Communities objectives and KPI’s.
• Lead facilitation of annual Hub Lead F2F offsite
• Facilitate and run monthly Community Leader Connect Forum with all site leaders
• Manage relationship with People propositions and teams aligning our Workplace Communities to wider People and Group objectives (working collaboratively with EVP, Culture, GCA, Learning & Development etc)
• Lead strategy and operationalisation of workplace induction session across all hub location – supporting compliance, culture and experience for all new starters. Key role in supporting Group Induction journey ‘must-win’ project.
• Define and manage Workplace Community Leaders objectives and measures
• Management of local volunteer squads – ensuring impetus and guidance provided
• Ensuring Communities model compliance with H&S and other governance requirements
• Engage with location Leadership Groups (G+), driving meaningful action and alignment to Group Workplace initiatives
• Support conversations between Workplace Community Leaders & GEC Sponsors
• Inform and support broader Workplace Experiential initiatives and change e.g. catering updates, operational changes
• Ensure interlock and alignment with Workplace operations teams
• Oversight communities budget & expense platform
• Ownership and integration of the Sports & Social Proposition refresh
• Lead workplace behavioural intervention framework
• Develop strategic direction for central Community Events – interlocking with key business partners & Events delivery teams to align with Group objectives
• Support building of social enterprise hubs within our key locations
• Develop aligned strategy with DE&I – helping magnify impact of our colleague networks and communities with intersectional activity.

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

• Experience leading culture, community or people engagement programs across multiple business areas
• Confidence engaging senior stakeholders (G+ leaders and executive sponsors) and constructively challenging when needed
• Proven ability to design strategy and ope rationalise frameworks, governance and BAU delivery
• Ability to define KPIs, build scorecards and share insights through compelling narratives
• Strong written and visual communication for executive audiences (agendas, papers, presentations)
• Awareness of workplace compliance and governance (incl. Health & Safety)
• Budget stewardship and expense governance with an ROI mindset
• Experience delivering cultural or behavioural change initiatives.