Workforce Systems Lead

About the Role

Workforce Systems Lead role  year fixed term contract - maternity cover.

The Workforce Systems Lead will be the organisation's lead specialist for workforce information systems, including ESR and OLM. You will manage, develop, and align these systems with NHS Resolution's digital strategy, working closely with senior managers, HR/OD colleagues, and DDaTT to optimise workforce systems and deliver automation plans as part of transformation programmes. You will drive system optimisation, influence stakeholders, develop manager capability, and ensure high-quality workforce data and reporting.

The role also involves managing a small team, supporting HR&OD projects, and leading the implementation of future workforce solutions.

• Lead and optimise workforce systems (ESR/OLM), ensuring integration with NHSR’s digital strategy, and develop and deliver automation and optimisation plans
• Deliver accurate and timely workforce reporting, turning complex data into meaningful insights that support continuous improvement
• Improve data quality within ESR, carry out audits, data cleansing and reconciliation, and collaborate with other departments to maintain accuracy of organisational hierarchies and workforce structures
• Influence and support internal stakeholders to prepare for system advancements
• Manage a team to deliver accurate workforce data and reports
• Advise on system functionality, configuration, and optimisation
• Develop and deliver training, workshops, and support materials for staff

• Educated to degree level or equivalent experience, ideally with a background in analytics or CIPD qualified
• Experience in a HR role in the NHS using ESR/OLM, with a track record in management reporting
• Proficient in the use of ESR/OLM system, its reporting functions, and employee/manager self-service functionalities
• Evidence of using qualitative and quantitative data to create compelling arguments and influence, distilling complex data into simple ideas
• Ability to influence, negotiate, and persuade colleagues at all levels on complex and sensitive matters
• Previous experience of managing a team
• Advanced IT skills, including Microsoft Office and ESR/OLM systems
• Experience in designing and delivering training and workshops

• Mid-Senior level

• Contract

• Management

• Strategic Management Services