Centre Principal

Overview

In N Out Autocentres are experts in vehicle servicing, MOT s & repairs with 30 Autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. As a Which? Trusted trader we are proud to be 100% committed to customer service and satisfaction.

Do you have previous management experience and a passion for customer relations? Can you adapt yourself to deal with changing priorities and varied work streams?

This is a hands-on role where you will spend time in the service bays with the team, training, motivating and assisting when necessary to ensure a seamless and timely operation is maintained. Ideally you should also be experienced and qualified to carry out MOT testing, fast fit repairs or servicing as and when required, according to the demands of the business operation.

• Being proactive in achieving and / or exceeding sales targets and operating budgets
• Driving the quality and consistency of customer service
• Ensuring transaction and customer satisfaction targets are achieved
• Efficiently managing any customer complaints
• Effectively managing the team and resources to build a strong reputation for our brand within the local area
• Managing all stock and ordering requirements
• Being involved with the development of the Centre, including PR and marketing to raise business profile

• A minimum of 2 years’ experience within the automotive industry is preferred along with a previous track record of managing customer relations and being responsible for a small team.
• Full Driving Licence
• Three Years Management Experience

• Company pension
• Cycle to work scheme
• Employee discount
• Life insurance
• On-site parking
• Referral programme
• Bonus scheme
• Performance bonus
• Quarterly bonus

• Servicing Made Simple — We provide fixed prices, clear explanations, and great service, underpinned by 100% customer satisfaction and the goal of getting customers back on the road quickly and safely.
• 100% Commitment to Customer Service — Our staff and national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
• Manufacturer approved parts — We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicle s manufacturer warranty status.
• Trained and Qualified Technicians — Our workshop technicians are trained to the highest standards, including experience from big brand main dealers.

We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice to ensure your safety and the correct optimum running of your vehicle.

Closing Date Saturday 31st January, 2026