Senior Client Project Manager; Pensions
Listed on 2025-12-02
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Management
Program / Project Manager, Operations Manager
Senior Client Project Manager (Pensions)
Join to apply for the Senior Client Project Manager (Pensions) role at Isio
We are seeking an experienced and highly skilled Senior Client Project Manager with deep expertise in the pensions industry, a strong track record of leading complex projects, and the ability to influence at a senior level.
The Pensions Project Management Team sits within the Actuarial & Consulting service line, and as a senior member you will lead high‑profile, strategic client projects across all Isio service lines and offices nationwide. You will work closely with the GMPe Programme Director to ensure successful delivery, while collaborating with Isio’s Pension Administration and Operational Solutions teams on data transformation and insurance transactions.
This position offers an excellent opportunity to take the lead as Client Project Manager on our GMPe project, drive other complex bespoke client‑facing projects, mentor project managers, and contribute to the evolution of our project management capability while acting as a trusted advisor to senior stakeholders.
Role and Responsibilities- Client projects – Drive and manage the full project life cycle for multiple clients simultaneously, including set up, planning, progress reporting to key stakeholders, control, and project close.
- Stakeholder management – Build and maintain strong relationships with senior client stakeholders and internal leadership, influencing decision‑making and providing strategic guidance. Involvement in business development opportunities, pitches and client proposals.
- Resource management – Support the central programme team to assign and prioritise resources to projects.
- Financial management – Manage work in progress, prepare fees/invoices, and control budget versus actual.
- Capability development – Champion best practices in project management, mentor junior team members and contribute to the development of frameworks and methodologies.
- Business development – Play an active role in business development, supporting RFPs, pitches and proposals, and identifying opportunities for future engagements.
- Extensive experience delivering complex projects within the pensions industry, with a proven ability to manage multiple high‑value engagements simultaneously.
- Demonstrated ability to influence senior stakeholders, lead cross‑functional teams, and manage competing priorities.
- Exceptional communication and presentation skills, with the confidence to represent Isio at senior client forums.
- IT literacy – Microsoft Office suite (including MS Project) and familiarity with project management tools.
- Ability to work autonomously while providing leadership and direction to others.
- Professional qualifications:
Association for Project Management (APM) PMQ or Chartered Project Professional (ChPP) preferred.
- Power in Partnership
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We work in partnership with our clients and each other – building open and trusted relationships. - Future Focus
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We push our industry forward by solving problems in better ways that benefit both our clients and society. - Strength in Difference
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We work with diverse perspectives to find better solutions. - People First
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We recognise that pensions is a people business – people are the source of Isio’s expertise and the lives we impact.
Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work available to you will enable you to grow and succeed.
You can find out more about Isio and the benefits we offer here:
Isio – Careers & Benefits.
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