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Tech Support Team Lead: CX Coach & KPI Driver
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-01-11
Listing for:
Lucy Walker Recruitment
Full Time
position Listed on 2026-01-11
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
A prominent recruitment agency seeks a Tech Team Leader for a key office-based role in Leeds. The successful candidate will take charge of the 1st and 2nd line customer support team, ensuring exceptional service levels. Responsibilities include evaluating customer journeys, leading team performance, and designing training materials. This role offers a supportive culture with excellent benefits, including private healthcare and free onsite parking.
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