Personal Lines Account Manager

Overview

We’re looking for a motivated individual to start or progress their career within insurance as an Account Manager within the personal lines team. You’ll be based at our Leeds office, moving to hybrid working once settled in. Reporting to the Team Manager, the main purpose of the role is to work on our Personal Lines book of business, ensuring existing customers renew and offering them assistance where needed, as well as maximising opportunities to grow the customer base further.

Some key objectives & responsibilities will include:

• Offer and present insurance solutions including insurance policies and other risk management solutions, with purpose to secure renewal and/or new business. To assist in team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions.
• Identify and pursue cross-selling, up-selling and similar opportunities. Utilise all leads provided to you by the company and develop new and efficient ways to increase the quote volume.
• Achieve or exceed agreed volume of Quotes/Sales/Income generated from all marketing sources including own personal prospecting activity.
• To understand client’s business operations, opportunities and risks and their approach to risk management and insurance.
• To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA

• As one of our Account Handlers, you’ll have excellent communication and written skills with a keen eye for detail. You will be the type of person who wants to constantly develop, and you can expect fantastic career progression, training & development within the role and Insurance Industry in general.
• Understanding of insurance or desire to start a career in
• Customer service experience within an office environment is highly desirable
• Relevant qualifications (e.g Cert CII) or desire to work towards
• Excellent telephone manner, being able to network & build working relationships easily
• Drive and genuine passion to learn and develop within Insurance
• Able to use initiative and can multi-task, updating relevant systems and admin

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place nearly £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus.

Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.

And that is why you should join us!

Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and Benefits,making Jensten Group a fantastic place to work, learn and grow.