Motor Claims Handler

Position: Motor Claims Handler (Permanent)
Motor Claims Handler

Millshaw, Leeds (On-site with 1 day WFH flexibility) | £30,000 - £32,000 per annum | Full-time | Permanent

About the Role

Time Recruitment is collaborating with a leading insurance brokerage to recruit a skilled Motor Claims Handler who is keen to advance their career. If you are a claims professional with a meticulous eye for detail and a commitment to delivering exceptional service, this is a fantastic opportunity to join a vibrant team based in Leeds.

Key Responsibilities

Manage and own a varied caseload of motor claims, with occasional involvement in property and liability claims
Ensure all claims are processed efficiently, consistently meeting SLAs and KPIs
Maintain an organised diary system to monitor progress and deadlines
Communicate effectively with clients, insurers and internal teams to resolve queries and provide updates
Confidently handle complex claims with professionalism and accuracy
Prepare detailed claims reports and management information (MI)
Attend client meetings and deliver updates as required
Keep skills up to date through ongoing CPD and proficient use of the Acturis system

Person Specification

Minimum 2 years' experience in claims handling
Strong knowledge of motor claims; experience in property and liability claims is advantageous
Excellent communication and organisational skills
Proficient in claims management systems and Microsoft Office
Detail-focused and proactive in problem-solving
GCSEs or equivalent qualifications

What We Offer

Competitive salary: £30,000 - £32,000 per annum
Flexible working: 1 day WFH per week
Casual dress code for a comfortable working environment
️ Company pension scheme
Complimentary on-site parking