Commercial Insurance Claims Handler

Commercial Insurance Claims Handler

Company: Brown & Brown UK

Location: Rawdon

Salary: £Negotiable + benefits

• Handle all claims allocated, including creating records and claim files, chasing clients and insurers for outstanding documents, driving claims to satisfactory conclusion.
• Appoint Loss Adjusters/Engineers where appropriate.
• Negotiate settlements with insurers and issue settlement cheques for applicable claims.
• Maintain accurate computer records.
• Produce statistics, reports and information as requested by Directors, Account Executives or other handlers.

• Establish close links with clients, insurers, loss adjusters, engineers and other relevant parties.
• Attend client meetings with Account Executives when required.

An excellent working environment where client care is prioritised, a negotiable basic salary + all normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays). Flexible benefits and access to the annual company share savings scheme (both post probation). Ongoing professional development with training and fully‑funded professional qualifications (post probation).

• Sound working knowledge of Commercial Insurance and policy wordings from a claims environment.
• Strong communication (written, verbal, video), negotiation, stakeholder management, influencing and IT skills with an ability to empathise with clients.
• Working knowledge of relevant legislation and regulatory requirements.
• Ability to utilise insurer portals and other relevant systems effectively for reporting and processing needs.
• Knowledge of Acturis or similar broking / claims systems would be highly beneficial.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Entry level

Full‑time

Finance and Sales

Insurance