Senior Claims Handler

4 days in the office | Professional Indemnity, Liability & Management Liability

Are you an experienced Claims Handler looking to take the next step in your career? This is an exciting opportunity to join a forward‑thinking insurer known for delivering a high‑quality, people‑first claims service.

You’ll be part of a supportive claims team that works closely with underwriting and brokers to deliver innovative, efficient, and customer‑focused solutions.

• Manage your own caseload of diverse claims, with a focus on Professional Indemnity, Employers Liability, Public Liability, and Management Liability
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• Work proactively to drive claims to a timely and fair settlement.
• Apply strong knowledge of policy wordings across multiple classes of business.
• Build and maintain strong relationships with key brokers.
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Contribute to team projects and continuous improvement initiatives.

• Background in handling PI, EL, PL, or Management Liability claims, OR legal qualifications/experience transitioning into insurance claims.
• Ideally working towards (or keen to study for)
  CII qualifications
  .
• Strong communication skills—both written and verbal.
• Confident using Microsoft Office and willing to learn in‑house systems.
• A proactive, organised and relationship‑driven approach.

• Puts people first and values relationship‑building.
• Works collaboratively and supports each other to succeed.
• Is committed to continuous improvement.
• Values professionalism but keeps egos at the door.
• Encourages diverse perspectives and flexible working patterns.

If you meet the requirements and are looking for a role where you can genuinely make an impact, we’d love to hear from you.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Other

Industries:
Insurance