Ecommerce Manager

We're partnered with a fast-growing UK based Ecommerce retailer, backed by a leading FMCG group.

As they enter our next phase of growth, they are looking for a passionate and commercially savvy eCommerce Manager to take the lead on their DTC strategy. If you’re ready to own, define and scale their online customer experience, in a company where your voice is heard and your ideas make a difference, this might be one to review.

The websites platform is Shopify and as you will take full ownership over Ecommerce/ Web journeys, reporting into the Head of Digital, previous experience working on a Shopify platform is essential. Without unfortunately your application is unlikely to be picked up.

Key responsibilities include:

• Drive the Ecommerce strategy forward, ensuring its usability and customer satisfaction.
• Overseeing all aspects of website performance, customer experience, and sales optimisation to meet business objectives.
• Analysing and optimising site performance using various data sources including customer data, site metrics, competitor analysis and research – making recommendations to drive performance
• Support in co-ordinating site content and promotional planning.
• Overseeing a comprehensive CRO plan to inform website development and improve metrics – agency support

The ideal candidate will have the following skills and experiences:

• Must have experience working on a Shopify platform – essential
• Highly analytical and numerate and proficient in excel and Google Analytic
• Proven ability to manage and develop a team, promoting ownership and accountability
• Have a proven track record in driving site optimisation working closely with a senior management team
• Ability to interpret data and use metrics like conversion rates and sales performance to inform decisions
• Ideally experience working closely with wider Digital and SEO teams, gained experience in their digital marketing strategies