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User Researcher

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: SR2 Consulting | Certified B Corporation™
Contract position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    UI/UX Design, Digital Media / Production, Technical Writer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Location (Remote-first): Leeds | Central London | Newport

Location (Hybrid): East London

IR35 Status: Inside IR35

Start Date: Immediate / ASAP

SR2 Consulting is supporting a number of high-profile central government digital programmes and is seeking experienced User Researchers to join multidisciplinary delivery teams on a contract basis.

These roles sit within large-scale transformation initiatives focused on improving digital services used by citizens and internal users across the UK. Successful candidates will play a key role in shaping user-centred services that are accessible, inclusive and aligned with agile delivery principles.

Key Responsibilities
  • Plan, design and conduct user research activities across Discovery, Alpha, Beta and Live phases
  • Select and apply appropriate qualitative and quantitative research methods
  • Work collaboratively within agile, multidisciplinary teams including Product, Design and Engineering
  • Synthesize research findings into clear, actionable insights
  • Communicate evidence effectively to stakeholders at all levels, influencing product and service decisions
  • Champion accessibility and inclusive design principles throughout the research process
  • Proven experience delivering end-to-end user research within digital service environments
  • Experience working in agile teams on iterative product or service development
  • Strong stakeholder engagement and communication skills
  • Demonstrable understanding of inclusive research practices and accessibility standards
  • Experience working within UK Government or to GDS standards
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