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User Researcher

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Syntax Consultancy Ltd
Contract position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Digital Media / Production, Technical Writer, Digital Marketing, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

User Researcher
Leeds/Reading (Remote/Hybrid)
6 Month Contract
£(Apply online only)/day (Inside IR35)

User Researcher needed with GDS / Government and/or NHS sector experience. 6 Month Contract based in Leeds and Reading (Remote / Hybrid).

Remote / Hybrid Working - working primarily on a remote basis, with occasional travel to offices based in Leeds and Reading on average once a month.

A chance to work with a leading global IT and Digital transformation business specialising in Government projects:

  • In-depth User Research experience gained within Agile teams and complex programmes, including translating findings into actionable insights.
  • Leading User Research projects for clients across the public and private sectors, applying user-centred (UCD) methods in Agile environments + working with a diverse range of stakeholders.
  • User-Centred Design (UCD): scoping + delivering end-to-end User Research activities across a variety of programmes.
  • Creating appropriate User Research deliverables + supporting clients through all phases of the design process, from ideation to implementation
  • Stakeholder Management: communicating with key stakeholders, influencing, persuading, ensuring buy-in + educating on User-Centred Design (UCD) methods.
  • Strong facilitation skills including for remote and in-person User Research workshops.
  • Government / GDS + NHS Service Standards experience strongly preferred.
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