Cloud Customer Engineer

Responsibilities

• Partner with Account Executives to lead technical discovery sessions, deeply understanding customer IT landscapes, business drivers, and pain points.
• Design and articulate fit-for-purpose, secure, and scalable cloud solutions on Google Cloud.
• Effectively translate complex technical features and capabilities of Google Cloud products into tangible business outcomes, Return on Investment (ROI), and competitive differentiators for the client’s executive and technical leadership. This will also include visiting clients’ sites, as well as Google’s offices in London.
• Create and deliver persuasive, tailored technical demonstrations and workshops to showcase how specific Google Cloud services solve the customer’s unique challenges.
• Serve as the subject matter expert for Google Cloud Infrastructure and Data within the sales team, providing training and technical updates to Account Executives and Marketing teams.
• Act as the voice of the customer, capturing and relaying critical market feedback and technical requirements to Netpremacy’s Delivery and Product teams to ensure service offerings remain relevant.
• Maintain an up-to-date understanding of competing cloud providers (AWS, Azure) and translate this knowledge into effective competitive positioning against alternative solutions.

• Possesses an inherent ability to build trust quickly with both technical and non-technical business leaders through competence and clarity.
• Exceptional presentation and communication skills (verbal and written).
• Must be able to distil highly technical concepts into concise, compelling narratives.
• A proactive mindset with strong analytical skills, able to think on their feet and architect creative solutions to address customer roadblocks and unknowns.
• A team player who thrives in a fast-paced sales environment, supporting account goals while maintaining technical integrity and best practices.
• Committed to continuous learning in the fast-paced cloud landscape, staying current with Google Cloud product releases and industry trends.
• Hands‑on experience and architectural knowledge of core Google Cloud concepts and services, covering:
  Infrastructure, Application Modernisation and Data.
• Proven track record in a customer‑facing technical role.
• Experience with common enterprise migration frameworks and tools (e.g., lift‑and‑shift, re‑platforming, re‑factoring).

• Professional Cloud Architect and/or Professional Data Engineer on Google Cloud certifications.

• Free Deliveroo for office‑based employees on team office days.
• Private health insurance with BUPA.
• Free fitness classes.
• 25 days holiday (plus bank holidays).
• Personal Development Plan and course funding.
• Regular social and well‑being events.
• Freedom, flexibility, and trust to excel, supporting your work‑life balance.