Project Coordinator​/PMO Analyst

Project Coordinator / PMO Analyst (MSP / Professional Services)
Location: Leeds / Halifax, West Yorkshire (Hybrid – ideally 2 days per week on-site)
Salary: £40,000 – £55,000 (DOE) + benefits
Type: Permanent

A growing Managed Service Provider (MSP) is looking to hire a Project Coordinator / PMO Analyst to sit at the heart of their Professional Services function. This is a key hire to support a busy project environment, helping to keep delivery running smoothly across multiple customer engagements.

This role is ideal for someone who thrives in a fast‑paced MSP/consultancy setting, enjoys variety, and wants to develop into a longer‑term career path across Project Management, PMO, or Business Analysis
.

You’ll act as the link between Project Managers, Presales, Technical Consultants/Architects and customers
, helping to coordinate projects, manage tickets and requests, and bring structure to the end‑to‑end delivery process.

Typical responsibilities include:

• Supporting multiple customer projects simultaneously in a client‑facing environment
• Coordinating resources, scheduling workshops/calls, and managing actions and follow‑ups
• Owning internal tickets and requests to help remove bottlenecks and speed up delivery
• Supporting tenders/proposals by gathering information and coordinating inputs from internal teams
• Assisting with project governance: reporting, process improvement, documentation, and tracking
• Professional services support tasks such as booking travel, managing expenses, and organising workshops/events
• Working closely with PMs and delivery teams to ensure smooth handovers and communication

This role suits someone who is more than just admin support — you’ll be proactive, organised, and confident communicating with internal teams and customers.

Key experience:

• Previous experience in a Project Coordinator / PMO / Project Support role (ideally within an MSP, consultancy, or IT services environment)
• Comfortable juggling multiple priorities and working in a fast‑moving delivery team
• Strong communication skills and confidence joining customer calls
• Able to ask the right questions, gather requirements, and think beyond what’s immediately in front of you
• Highly organised with strong attention to detail and follow‑through

Nice to have:

• Exposure to IT infrastructure / cloud projects (Azure, Modern Workplace, Networks, etc.)
• Experience supporting tender/proposal processes
• An interest in progressing into Project Management or Business Analysis

• A central role in a growing MSP where you’ll have visibility across projects and customers
• Clear progression opportunities as the delivery function scales
• A varied role combining coordination, governance, stakeholder management and process improvement
• Hybrid working with flexibility for the right person