Business Analyst

At and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

As our new Business Analyst
, you’ll have a major impact on helping us achieve our goal. You’ll be part of the team that defines and owns the requirements for our e-commerce platform, back-office systems, and mobile apps, enabling and Jet2holidays to stay ahead in the market.

• Hybrid working (we’re in the office 2 days per week)
• Generous Discretionary Profit Share Scheme
• Colleague discounts on flights and Jet2holidays packages

• Own and refine requirements by capturing them as clear, testable user stories and defining acceptance criteria aligned with industry best practices.
• Collaborate closely with delivery teams and business stakeholders to ensure shared understanding of scope and outcomes, using agile ceremonies such as ‘3-amigos’ and ‘Refinement’ sessions.
• Model business processes and solutions through workflows, user journey maps, and other visual artefacts to demonstrate as-is and to-be solutions.
• Build and maintain subject matter expertise by developing a deep understanding of our products, systems, and business processes, enabling you to provide informed guidance and support to teams.
• Understand and document any areas of risk, dependencies, or compliance impacts.
• Work hand in hand with across different internal departments to understand the needs of the business and document how our systems are used.

• You’ll have experience working as a business analyst, ideally in an agile or scaled environment.
• You’ll have experience working alongside a development team.
• You’ll have familiarity with an array of backlog management tools.
• You’ll be personable, proactive and inquisitive with an analytical mind, strong communication skills, and great stakeholder management skills.
• You’ll have experience in working in a fast-paced environment, managing competing workloads, and prioritising appropriately.

Join us as we redefine travel experiences and create memories for millions of passengers. At and Jet2holidays
, your potential has no limits. Apply today and let your career take flight!